Virtual Assistant

The VA Role That Gives You Stability, Growth, and Recognition

Let’s be real…

You’re not just another VA.

You’ve put in the hours.
You’ve mastered the skills of what it takes to be a top VA
You’ve proven, again and again, and built the kind of attention-to-detail discipline that 98% of VAs never reach.

Yet somehow…
You’re still treated like a replaceable part in a big corporate machine.
Your ideas go unheard.
Your work goes unappreciated.

And the “secure long-term role” you were promised?
It turns into another short-term contract that ends without warning.

If you’re tired of wondering “Will I still have work next month?”, and you’re done with that…

If you want to work with a client who values you, respects your input, and sees you as an integral person in their business... not just “the VA” and a client who is in it for the long term — then keep reading.

We’re a small, fast-moving family business with three brands, and we need a highly reliable, detail-obsessed Virtual Assistant to take low-value but critical tasks off our plate — so the Director can focus on growth.

This role will start at 5–10 hours/week (testing phase) with the intention to quickly increase to part-time and potentially full-time as we expand.

Your Core Mission
You’ll own the process of managing and updating product pricing, ensuring absolute accuracy across multiple platforms (Software like Shopify, Simpro, and connected apps).

Your role will be about consistency, diligence, and systemising workflows so our pricing accuracy is never a bottleneck again.

Key Responsibilities
- Pricing Management & Updates
- Regularly assess supplier price lists and update buy prices and RRP in Shopify and Simpro.
- Maintain accurate trade pricing via Shopify apps (e.g., Sparklayer).
- Handle quarterly price list updates across all platforms.
- Monitor brands we resell with pricing frequency; update accordingly.
- Update brand prices approximately monthly to quarterly.
- Cross-check pricing accuracy using a Shopify app called Prisync and ensure margins/profits align with targets.

Process & Systems
- Create clear, documented SOPs for repeatable tasks.
- Proactively suggest and implement automation or AI-assisted workflows where possible.
- Maintain structured records in Google Sheets for tracking updates, checks, and changes.

Collaboration
- Communicate with management about pricing anomalies, supplier changes, or margin issues.
- When a problem arises, bring two potential solutions — not just the problem.

Required Skills & Experience
- Proven Shopify and Shopify Apps experience. (Experience with Simpro software is a bonus)
- Google Sheets proficiency (formulas, filtering, sorting, data cleaning).
- Experience with numbers — pricing, margins, profits etc... (you know how to run the numbers)
- Extreme attention to detail — nothing slips through.
- Consistency and reliability — we can't have ongoing typical excuses like (“computer broke” or “power went out”).
- Experience using AI tools to increase efficiency and reduce manual workload.
- Strong organisational skills with the ability to document and improve processes.
- A systems thinker who can execute repetitive tasks with 100?curacy.

Nice-to-Have (Bonus) Skills
- Familiarity with Simpro.
- Social media content creation & scheduling (with AI tools to streamline output).

Who You Are
- You don’t just “do tasks” — you own outcomes.
- You thrive on accuracy and order.
- You’re proactive — if you spot a problem, you bring solutions.
- You want to be valued in a small business where you’re not “just another number.”
- You take pride in keeping systems tight and organised so the team can focus on high-value work.

Hours & Growth
- Start: 5–10 hours/week during the testing phase.
- Growth Path: Opportunity to increase hours and move into a part-time or full-time role supporting all three businesses.

To Apply:
- Start your application and in the first sentence have the word 'DETAIL111'.
- Record a Loom video (max 3 minutes) specifically for this role. In your video cover:
1) Introducing yourself (Who you are, where you're from)
2) Why you’re the right fit for this role.
3) An example of a time you created or improved a system/process in a previous role.
> Include the Loom link in your application (no Google Drive links, no old pre-recorded videos).
> Provide your resume/CV

IMPORTANT: If your Loom video is not created specifically for this role or is not submitted via a Loom, we will not consider your application.

Why This Matters?
We need someone who can follow detailed processes exactly as given, because this role requires accuracy, consistency, and the ability to execute instructions without deviation. If you can’t follow these simple application steps, you won’t be able to follow our operational processes.

P.S. We’re looking for our go-to VA for years to come, not just a short-term fix.
If you’re ready to step into a role where your work matters, your ideas are heard, and you’re treated like a true part of the team… we can’t wait to meet you.