Transportation Tracker

AJG Transport is expanding its route operations division and seeking a reliable, detail-oriented professional to help support and streamline our daily duties. We are looking for a Transportation Tracker to support real time fleet movement, manage load data accuracy, and ensure smooth coordination between drivers, customers, and internal teams. This role is ideal for someone highly organized, proactive, and comfortable operating in a fast paced logistics environment where precision matters

Role Overview
As an Transportation Tracker, you will serve as a real time control point within route operations. Your responsibility is to ensure loads are properly assigned, tracked, updated, and documented while maintaining consistent communication across drivers, brokers, and customers. You will operate within structured SOPs while making fast, sound operational decisions when challenges arise.

What You’ll Be Doing
• Assign and dispatch loads based on driver availability, Hours of Service, and customer requirements
• Monitor live fleet movement using GPS and TMS
• Track and update ETAs, check calls, timestamps, and delivery milestones in real time
• Enter, audit, and maintain accurate load data in Google Sheets and TMS
• Communicate continuously with drivers, brokers, and customers regarding status updates
• Identify delays, route conflicts, detention risks, or service issues and take proactive action
• Escalate operational risks to leadership when necessary
• Generate shift based operational reports summarizing load activity and exceptions
• Follow dispatch, communication, and escalation SOPs consistently
• Maintain clean shift handoffs and organized documentation

What Success Looks Like
• TMS, Google Sheets, and tracking platforms reflect complete and error free data at all times
• Scheduled updates are sent on time
• Critical loads are monitored closely and handled with urgency from start to finish
• Communication is clear, concise, and actionable, both in written updates and verbal escalations
• Operational risks and issues are flagged early with solutions, not just problems
• Shift handoffs are smooth, complete, and well documented
• You become someone the team can depend on during high pressure situations

Who We’re Looking For
• Has experience in logistics, freight brokerage, dispatch, or transportation tracking
• Understanding of fleet coordination, load planning, and HOS awareness
• Familiar with US geography and US logistics trucking operations (a plus)
• Ability to monitor multiple loads and drivers simultaneously
• Understands urgency and prioritization in a live dispatch environment
• Communicates clearly and professionally via zoom, chat, and email
• Minimum 45 WPM typing speed
• Can monitor multiple loads at once without losing accuracy
• Pays strong attention to detail and uses sound judgment when issues arise
• Comfortable operating in high volume communication environments
• Follows instructions consistently and values clean execution
• Works well with a team and is open to feedback and coaching. Collaborates without resistance or ego

Why Join AJG Transport?
• Permanent remote opportunity
• Structured systems and clear expectations
• Hands on leadership and direct feedback
• Defined KPIs and measurable growth
• Opportunity to grow within a scaling freight brokerage
• Performance recognition and advancement potential

Schedule & Work Setup
• Direct Hire to US Company
• Full Time Role
• Permanent Work From Home
• Current Shift Need: Monday - Friday 7 AM - 5 PM CDT
• Other shifts (only if assigned): 3 PM - 1 AM CDT & 11 PM - 9 AM CDT
• Zoom presence (with camera open and unmuted audio) required
• Time tracking software used for accountability and performance support
• Shifts may adjust based on operational demand

If you thrive in fast moving transportation operations, understand the importance of real time coordination, and can execute with precision under pressure, we want to hear from you.

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Apply Here: ---------- /team/ ---------- /GHApplicationForm