Total Loss Valuator

About the Role
We are seeking Total Loss Valuators to join our team. In this role, you will be responsible for processing vehicle valuations, managing client inquiries, and ensuring compliance with state regulations. You will play a crucial role in delivering accurate, timely, and high-quality valuations while providing exceptional customer service.

Key Responsibilities
Submit and enter new assignments via the company website.
Process auto valuations and, after training, specialty vehicle valuations.
Complete edits and change requests promptly.
Respond to client questions or escalations via email within 2 hours during business hours.
Answer phone calls, handle web chats, and provide customer support.
Explain valuation methods and address basic process-related questions.
Assist with annual state compliance reviews.
Perform other duties as assigned by the supervisor.

What We’re Looking For
General Computer Proficiency: Comfortable with data entry and basic system operations.
Attention to Detail: Strong organizational skills and accuracy in all tasks.
Customer Service Skills: Proficient in handling phone calls and client inquiries.
Multitasking Ability: Capable of managing a fast-paced workload effectively.
Dependability: Regular and punctual attendance is required.

Performance Expectations
Meet minimum production requirements.
Standard auto assignments submitted by 3:00 PM must be completed by 5:00 PM CST.
Specialty vehicle valuations must be completed within 24 hours or documented with an explanation.

To apply for this position:
Complete the Assessment: Take the Assessment Upgrade to see actual info

Upload Your Resume: After completing the assessment, proceed to the survey where you can submit your resume for further consideration: Apply Here: Upgrade to see actual info