Telehealth Scheduler & Medical Assistant

We are seeking a highly organized and compassionate Telehealth Scheduler & Medical Assistant to join our healthcare team. This hybrid role is perfect for someone who enjoys both patient interaction and administrative work.

Responsibilities:

Schedule telehealth appointments and manage provider calendars

Confirm appointments and send reminders to patients

Assist in virtual rooming of patients: collect vitals, medications, and medical history

Document patient information accurately in the EHR

Support physicians and nurse practitioners during telehealth visits

Follow up with patients regarding labs, referrals, and treatment plans

Handle phone calls, messages, and coordinate care with other providers

Requirements:

Medical Assistant certification (preferred but not required)

Experience with scheduling and EMR systems

Strong communication and organizational skills

Tech-savvy and comfortable working with video platforms

Bilingual (Spanish or Russian) is a plus

Must be compassionate, reliable, and a team player