Technical Operations Specialist

We’re looking for a highly detail-oriented operator to help support our outbound email campaigns, data preparation, and cold email infrastructure setup.

This role is not a traditional marketing role. It is more technical and operational. You will be working inside spreadsheets, cold email platforms, domain/DNS accounts, inboxes, CRMs, and other campaign tools to make sure campaigns are properly prepared, launched, and maintained.

The right person is organized, careful, comfortable following SOPs, and able to handle repetitive technical tasks without missing small details.

Responsibilities

You will be responsible for helping with:

Campaign Data Preparation

Preparing lead lists and spreadsheets for outbound email campaigns

Cleaning, organizing, and formatting CSV files

Checking columns, merge tags, company names, titles, websites, and other lead data

Removing bad records, duplicates, and incomplete contacts

Preparing campaign upload files for cold email platforms

Making sure data is properly segmented by industry, geography, title, company type, or campaign angle

QA’ing lists before campaigns go live

Cold Email Campaign Setup

Uploading leads into outbound platforms

Setting up campaigns based on provided copy and instructions

Adding spintax, variables, and personalization fields

Checking email sequences for formatting issues

Making sure sending schedules, limits, and campaign settings are correct

Testing campaigns before launch

Monitoring basic campaign health and flagging issues

Infrastructure Setup

Helping set up domains, inboxes, and sending accounts

Logging into domain registrars, DNS platforms, email providers, and cold email tools

Updating DNS records such as SPF, DKIM, DMARC, MX, and tracking records

Following step-by-step infrastructure setup SOPs

Making sure each inbox/domain is configured correctly

Tracking setup progress in spreadsheets or project management tools

Checking that accounts are connected properly across platforms

Account & Tool Management

Working inside platforms like Google Workspace, Microsoft 365, Instantly, Smartlead, EmailBison, GoHighLevel, domain registrars, Cloudflare, and similar tools

Managing login credentials securely through password management tools

Keeping setup documentation updated

Reporting blockers clearly when something does not work

Following checklists carefully and completing tasks on time

Requirements

You do not need to be a software engineer, but you must be comfortable with technical tools.

The ideal candidate has:

Strong attention to detail

Experience working with spreadsheets and CSV files

Comfort logging into different platforms and changing settings

Ability to follow technical SOPs exactly

Basic understanding of DNS, domains, inboxes, or email infrastructure

Comfort learning new tools quickly

Strong written communication

Ability to stay organized while managing many small tasks

Patience for repetitive setup and QA work

A low-ego, problem-solving mindset

Nice to Have

Experience with cold email tools like Instantly, Smartlead, EmailBison, Apollo, Clay, or GoHighLevel

Experience setting up Google Workspace or Microsoft 365 inboxes

Experience updating DNS records

Experience with lead list cleaning, enrichment, or campaign uploads

Experience in a marketing agency, sales ops, RevOps, or outbound operations role

Understanding of email deliverability basics

Who This Is Best For

This role is best for someone who enjoys structured technical work, checklists, spreadsheets, and operations.

You should be the kind of person who notices when one row in a CSV is wrong, one DNS record is missing, or one inbox setting is not configured correctly.

This is not a creative copywriting role. This is not a sales role. This is an execution-heavy operations role where precision matters.