Tech & Operations Specialist — GoHighLevel Implementation (Full-Time, Dedicated)

About Us:
Shimzy AI is a fast-growing AI-powered CRM and automation platform serving beauty schools and small businesses across the United States. We build complete CRM systems, AI agents, workflow automations, and marketing pipelines for our clients. We need a technical specialist who can build, fix, and scale everything behind the scenes.

About This Role:
Shimzy: You are the builder. You'll be inside GoHighLevel every day setting up sub-accounts, building workflows, configuring AI agents, connecting APIs, setting up Zapier integrations, and troubleshooting when things break. This is a behind-the-scenes technical role. You won't be client-facing. You just need to be fast, accurate, and know GHL inside and out.

This is a full-time, dedicated position. We are not looking for freelancers managing multiple clients. We want someone who is committed to growing with our company.

Responsibilities:

• Set up new GoHighLevel sub-accounts from scratch (pipelines, custom fields, calendars, automations, tags, users)
• Build complex workflows and automations (multi-step, conditional logic, API webhooks, if/else branching)
• Configure and troubleshoot AI agents (conversation AI, voice AI, custom actions)
• Set up and manage Zapier integrations and webhooks between GHL and third-party systems
• Configure phone numbers, SMS, email sending domains, and DKIM/DMARC records
• Build GHL funnels, landing pages, and forms
• Troubleshoot broken workflows, failed automations, API errors, and integration issues
• Connect external APIs via custom webhooks (REST APIs, form posts, JSON payloads)
• Apply and customize GHL snapshots for new client accounts
• Run system health checks across all client sub-accounts weekly
• Document technical setups and create SOPs for repeatable builds
• Scale our systems — what works for 10 clients needs to work for 100

Required Skills:

• GoHighLevel Certified (required, non-negotiable)
• Minimum 2 years hands-on GoHighLevel experience
• Expert-level workflow and automation building in GHL
• Strong understanding of APIs, webhooks, and JSON
• Zapier experience (building and troubleshooting Zaps)
• DNS configuration (CNAME, A records, MX, DKIM, DMARC, SPF)
• Email deliverability knowledge (warming, domain setup, reputation management)
• Experience configuring GHL AI agents (Conversation AI and Voice AI)
• Comfortable working with GHL API v2 (contacts, opportunities, calendars, custom fields)
• Self-directed problem solver — you figure things out without being told every step
• Available during US Central Time business hours (8 AM - 5 PM CT / 9 PM - 6 AM PHT)

Preferred Skills:

• Experience with GHL SaaS mode or white-label agency setup
• GHL snapshot creation and management
• Experience integrating with CampusLogin, Salesforce, or student information systems
• Familiarity with Twilio, Mailgun, or other communication APIs
• Basic HTML/CSS for funnel and email customization
• Understanding of Facebook Ads and Google Ads integration with GHL

What We Offer:

• Full-time, long-term position (this is not a short-term project)
• Competitive starting salary with performance-based pay increases
• Growth opportunity — you'll be the foundation of our technical operations
• Training on our specific client systems and internal tools
• Work that actually matters — you'll see your builds help real businesses grow



Tools You'll Use:

• GoHighLevel (sub-accounts, workflows, funnels, AI agents, API)
• Zapier (integrations)
• GHL API v2 (REST API for custom integrations)
• DNS management tools
• Google Workspace

To Apply:
Send us your GoHighLevel certification. Tell us about the most complex workflow or automation you've built. What broke, and how did you fix it? Bonus points if you can show screenshots of your GHL work.