Spanish Bilingual CSR

Hello! We are a Virtual Assistant company, and we are looking for candidates with customer service experience to place with an answering service for Answering Service in the US. We currently have 10+ VAs working for them, so we know it's a very stable position.

Job Description:

You will manage incoming calls and customer service inquiries as a customer success agent.
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Follow communication procedures, guidelines, and policies.

Requirements:
1. Excellent ENGLISH and SPANISH.
2. Recent CSR experience.
3. Complete office setup with a quiet workspace. Owns a laptop, or PC with sufficient specs.
4. Available to work during US business hours.

We look forward to reviewing your application!