Senior Assistant Property Manager

Senior Assistant Property Manager
Aoede LLC | 100% Remote | Full-Time

About the Role

The Senior Assistant Property Manager is a leadership role responsible for overseeing the day-to-day operations of a growing, diversified real estate portfolio across Texas and California. This includes a 70-unit commercial building in Houston, TX, single-family rental properties in California, and short-term rental (Airbnb) properties in Austin, TX.

You will lead and supervise a team of Assistant Property Managers while personally handling complex operational, financial, and tenant matters. This is not an entry-level position — we need someone who has managed US properties, can make decisions independently, and is ready to own outcomes.

This is also not a role where you simply delegate and disappear. You need to be hands-on, involved in ongoing tasks, and ready to step in with guidance when a tea ---------- mber needs it — or take over a task entirely when the situation calls for it. Our leadership philosophy is trust but verify: you empower your team to execute, then you follow up and confirm the work was done correctly.

This is a 100% remote, full-time, long-term position.

We do annual team bonding trips in the Philippines — if you're talented, hardworking, and ambitious, we'd love to meet you in person and talk about where your career is headed.

What You'll Do

Team Leadership
- Supervise and mentor Assistant Property Managers using a trust-but-verify approach — delegate clearly, follow up consistently, and confirm quality
- Stay hands-on with ongoing tasks — review work in progress, not just final outputs
- Step in to provide guidance, coaching, or direct support when tea ---------- mbers are stuck or struggling
- Take over tasks when the situation requires it — no task is beneath you
- Apply project management principles to plan, track, and deliver property operations initiatives on time and within scope
- Schedule tea ---------- etings, delegate tasks, and hold tea ---------- mbers accountable for deadlines and quality
- Conduct training sessions using company runbooks and tutorials
- Serve as the first point of escalation for the team before matters reach ownership

Property Operations
- Oversee daily operations across a mixed portfolio of commercial, single-family, and short-term rental properties
- Ensure excellent customer service to all tenants, guests, and prospects
- Manage Airbnb listings, guest communications, and short-term rental operations
- Coordinate maintenance requests and vendor communication across multiple property types
- Ensure accuracy and timely preparation of all required reports

Tenant Relations & Legal
- Handle escalated tenant situations — complaints, disputes, and difficult conversations
- Prepare and serve legal notices (pay or quit, lease violations, cure or quit)
- Coordinate eviction processes with legal counsel and local authorities
- Ensure compliance with US property management regulations including Section 8, rent control, and tenant/landlord laws in California and Texas

Financial Management
- Participate in budget planning for properties across the portfolio
- Negotiate vendor contracts and pricing to optimize operational costs
- Set and review lease pricing based on market conditions
- Enter accounts receivable and accounts payable into QuickBooks
- Perform monthly bank reconciliations
- Monitor rent collections, track arrears, and escalate delinquencies

Documentation & Communication
- Draft lease agreements and manage property documentation
- Prepare and send communication notices to tenants
- Coordinate via Zoom, Slack, and Asana daily

What We're Looking For

- 2+ years of US property management experience (required — non-negotiable)
- Proven experience managing commercial, residential, or short-term rental properties in the US
- Understanding of Project Management (PMP) principles — you should be comfortable with scope management, task prioritization, risk identification, stakeholder communication, and delivering results on schedule. PMP certification is a plus but not required — what matters is that you think and operate like a project manager
- Experience leading and managing tea ---------- mbers — you must have real examples of how you've delegated work, verified completion, coached tea ---------- mbers through challenges, and stepped in to take over when needed
- A hands-on leadership style — you don't just assign tasks and walk away, you stay involved and ensure quality at every step
- Experience handling tenant escalations, legal notices, and eviction coordination
- Understanding of US property management regulations — Section 8, rent control, fair housing, and state-level tenant/landlord laws in California and Texas
- Proficiency in QuickBooks
- Expert-level use of Microsoft Office (Word, Excel, Outlook)
- Familiarity with property management software (AppFolio strongly preferred)
- Comfortable using Asana, Slack, and Zoom for daily communication
- Strong written and spoken English — you will be communicating directly with US tenants, vendors, and legal contacts
- Financially literate — comfortable with budgets, vendor negotiations, and lease pricing decisions
- Bachelor's degree preferred
- Dependable, proactive, and able to make sound decisions without constant oversight
- Must provide 3 work references from US-based individuals who can verify your US property management experience (this is required and will be checked before any offer is made)

What We Offer

- 100% remote position — work from home
- Long-term role with real growth potential into senior management
- On-the-spot bonuses for high performers
- Raises considered at performance evaluations for those who master the training material and execute at a high level
- Extensive runbooks and tutorials to support your development
- Annual team bonding trips in the Philippines
- A team culture that values hard work, initiative, and continuous learning

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Our Hiring Process

1. Apply — Submit your application with the details listed below
2. Initial Review — We review your experience and qualifications
3. Assessment — Qualified candidates receive a TestGorilla skills assessment (~1 hour, webcam required)
4. Interview — Candidates who score at or above the 50th percentile are invited to a Zoom interview
5. Reference Check — We contact your 3 US-based references to verify your property management experience
6. Offer & Onboarding — Successful candidates begin with a 3-month probation period with full training and support

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Frequently Asked Questions

What types of properties will I manage?
You'll oversee a diversified portfolio that includes a 70-unit commercial building in Houston, single-family rental homes in California, and short-term rental (Airbnb) properties in Austin. You'll also lead the team responsible for day-to-day management of these properties.

How is this different from the Assistant Property Manager role?
The Senior APM leads and supervises the APM team, handles escalated tenant situations and legal processes, and is involved in financial decisions including budgeting, vendor negotiations, and lease pricing. You are expected to operate independently and make sound decisions.

What leadership style are you looking for?
We believe in trust but verify. You delegate tasks to your team, trust them to execute, and then follow up to confirm the work was done correctly. But you're not just a manager — you're hands-on. You stay involved in ongoing tasks, provide guidance when tea ---------- mbers need it, and take over tasks yourself when the situation requires it. If you're the type of leader who only gives orders from a distance, this role isn't for you.

Do I need a PMP certification?
PMP certification is a plus but not required. What we care about is that you understand and apply project management principles in your daily work — scoping tasks clearly, prioritizing effectively, identifying risks before they become problems, communicating proactively with stakeholders, and delivering results on time. If you naturally think this way, you'll thrive here.

What are the working hours?
You will be expected to work US Central Time business hours. This is a full-time position (40 hours/week).

How and when do I get paid?
Pay is on the 1st and 15th of each month via Wise ( ---------- ).

Is this freelance or full-time?
This is a full-time, dedicated position. Freelancing or side work is not allowed. We need your full commitment.

Do you provide equipment?
You must have your own laptop, headset, and reliable high-speed internet connection.

Is there a probation period?
Yes, there is a 3-month probation period. After that, performance evaluations are conducted every 6 months.

How do raises and bonuses work?
We offer on-the-spot bonuses for exceptional work. Raises are considered at your 6-month performance evaluations based on how well you learn the training material, lead your team, and execute your responsibilities.

What training and support do you provide?
We have extensive runbooks, tutorials, and experienced tea ---------- mbers to help you get up to speed on our specific processes. While we expect you to bring US property management knowledge, we'll train you on our systems and workflows.

What software will I need to know?
AppFolio (property management), QuickBooks (accounting), Asana (task management), Slack (communication), and Zoom (meetings). Proficiency in AppFolio and QuickBooks is strongly preferred for this role.

Why do you require US-based references?
We require 3 work references from US-based individuals to verify your US property management experience. This is non-negotiable. References should be former supervisors, clients, or colleagues who can speak to your property management work in the US. We will contact all references before extending an offer.

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To Apply

Please include:
1. A summary of your US property management experience
2. What types of US properties you've managed (commercial, residential, short-term rental)
3. Your experience handling tenant escalations, legal notices, or evictions
4. Describe your leadership style — give a specific example of how you've delegated a task to a tea ---------- mber, verified the work, and stepped in when guidance was needed
5. Any project management training, certifications, or experience (PMP, Agile, etc.)
6. What PM and accounting software you've used
7. 3 work references from US-based individuals (name, company, role, phone/email)
8. Your availability to start

About Aoede LLC

Aoede LLC is a Texas-based property management company overseeing a growing, diversified portfolio of commercial, single-family, and short-term rental properties across Texas and California. Founded with the mindset of a startup but built on enterprise-level professional experience, we move fast, build smart, and hold ourselves to a high standard.

Our team of 10+ professionals spans multiple countries and operates fully remote, managing everything from a 70-unit commercial building in Houston to Airbnb properties in Austin and single-family rentals in California. We hire talent from around the world — including the Philippines, Vietnam, India, Sri Lanka, Pakistan, Nigeria, Kenya, Ghana, South Africa, Venezuela, and beyond. We don't care where you sit. We care how you perform.

What makes us different: we combine the speed and scrappiness of a startup with the processes, structure, and professionalism you'd expect from a much larger organization. We invest heavily in documentation — our runbooks and tutorials are built so that the right person can get up to speed quickly and operate independently. We reward performance, not tenure. If you learn the material, execute at a high level, and take ownership of your work, you'll grow here.

Our culture is built on communication, collaboration, and humility. We operate as a team — not in silos. Everyone, from leadership down, is open to feedback and willing to hear what they need to do to improve. We're not perfect and we don't pretend to be. What we do is strive for continuous improvement and learning every single day. Leadership is genuinely invested in finding better ways to do things, and we expect the same mindset from everyone on the team.

A Note on Honesty

We value honesty over impressive claims. Please don't tell us you're an expert in something you've only read about or briefly touched. It's okay to say "I've used AppFolio a few times but I'm not an expert" or "I haven't handled evictions before but I'm willing to learn." We will find out the truth — whether it's during the assessment, the interview, or the first week on the job. And when we do, it damages trust that's very hard to rebuild.

We would much rather hire someone who says "I don't know that yet, but I'll learn it" than someone who claims to know everything and can't deliver. Being humble, honest about where you are, and willing to put in the work to grow — that's what gets you far here. We have the training, the runbooks, and the team support to get the right person up to speed. What we can't teach is integrity.

We're actively expanding our portfolio and our team. We do annual team bonding trips because we believe the people behind the work matter just as much as the work itself.

This is a company where your work matters, your voice is heard, and your growth is directly tied to what you put in.