Sales Person

About Us:

We are a dynamic e-commerce store committed to offering an exceptional range of products to our customers. Our mission is to provide high-quality service and products, ensuring a seamless shopping experience. As we continue to grow, we are looking for a dedicated Online Sales Representative to join our team and contribute to our success.

Role Summary:

The Online Sales Representative will play a crucial role in interacting with potential and existing customers through email and social media platforms. This individual will have a comprehensive understanding of our e-commerce store's offerings to effectively guide leads towards making a purchase. The ideal candidate will have a customer-first approach, excellent communication skills, and the ability to close sales.

Key Responsibilities:

Respond to customer inquiries via email and social media channels in a timely and professional manner.
Provide detailed information and support to customers, helping them make informed purchasing decisions.
Maintain an in-depth knowledge of our product catalog, promotions, and policies to offer accurate guidance to customers.
Identify customer needs and recommend products that meet those needs, thereby driving sales.
Track and report on customer interactions and sales performance.
Collaborate with the marketing team to align on campaigns and promotions.
Meet and strive to exceed individual and team sales targets.

Qualifications:

Proven experience in sales, customer service, or a similar role, preferably in an e-commerce setting.
Excellent written and verbal communication skills.
Strong understanding of social media platforms and email communication etiquette.
Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
High level of initiative, with a sales-driven mindset.
Familiarity with CRM tools and platforms is a plus.

We Offer:

A competitive salary with a bonus structure for reaching sales targets.
A fully remote and flexible working environment.
Opportunities for growth and professional development within the company.
A supportive team and management that values your contributions.
If you are passionate about sales, excel in a digital communication environment, and are looking for an opportunity to make a significant impact in a growing e-commerce company, we would love to hear from you.

How to Apply:

- Send your CV with cover letter
- Send your WhatsApp Number for interview

We look forward to welcoming a new Online Sales Representative to our team and together achieving greater success.