Sales & Customer service (long term)

Job Opportunity: Inbound Sales & Client Support Consultant (Remote – Business Setup Services)
Work Schedule & Expectations (Read Before Applying!)
Working Hours: 12:00 PM – 10:00 PM (Philippines Time) | 8:00 AM – 6:00 PM (UAE Time).
Workdays: Monday to Friday (Weekends Off: Saturday & Sunday).
Public Holidays: Paid UAE public holidays.
Breaks: 30-minute flexible lunch break.
Live Collaboration: Screen sharing must be enabled throughout working hours for real-time coordination, training, and quality assurance.
Training & Development: UAE business setup laws and regulations change frequently—you must be committed to continuous learning and staying updated.
About the Role
Are you a detail-oriented, customer-focused professional who thrives in a structured and fast-paced environment? Do you enjoy guiding clients through complex processes step by step? If so, this is the perfect opportunity for you.

We are looking for an Inbound Sales & Client Support Consultant to handle incoming inquiries and assist clients in setting up their businesses in the UAE. Unlike traditional sales roles, there is no cold calling or lead generation involved—you will be responding to high-intent inquiries from individuals and companies already interested in our services.

This Role Requires:
Strong communication skills to explain processes clearly and professionally.
Attention to detail to ensure compliance with UAE government regulations.
A customer-first mindset to provide exceptional service and build trust.
A fast-learning attitude to stay updated with UAE business laws and licensing rules.
Key Responsibilities
Inbound Client Support & Sales Conversion
Respond to incoming inquiries via phone, email, and chat—no cold calling, only warm leads.
Guide clients on UAE business setup options, visa processes, and trade license requirements.
Explain service packages, pricing, and documentation requirements in a clear and convincing manner.
Document Processing & Compliance
Assist clients in preparing and submitting required documents through official UAE government portals.
Ensure all information is accurate and compliant with legal regulations.
Follow-Ups & Client Coordination
Track and manage inquiries, ensuring timely follow-ups and case updates.
Work closely with the local team in Dubai to process applications smoothly.
Ongoing Learning & UAE Regulatory Updates
Keep up with the latest changes in UAE business setup rules and visa policies.
Apply newly acquired knowledge to improve client service and efficiency.
What We’re Looking For
Experience in customer service, sales, or client support (business services, immigration, or a related field preferred).
Excellent English communication skills (both verbal and written).
Strong organizational skills with the ability to multitask and manage multiple client cases.
Tech-savvy and comfortable with online portals, document processing, and CRM systems.
Professional and customer-focused approach—we want someone who values integrity and excellence.
Why Join Us?
No cold calling—only respond to inquiries from potential clients.
Stable, full-time role with weekends off and paid UAE public holidays.
Full training provided—you will become an expert in UAE business setup.
Work with an established, reputable company in the UAE business services sector.
How to Apply
If you meet the qualifications and are excited to help clients successfully establish their businesses in the UAE, send your resume to:

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Important: We are only looking for serious applicants who can commit to the working hours and expectations listed above. Please do not apply if the work schedule does not suit you.