Remote Night Shift Phone Support – Construction Services

Now Hiring: Remote Night Shift Phone Support – Construction Services.

Location: Fully Remote (Philippine Time – Night Shift)
Job Type: Full-Time.


About Us:
Join a fast-growing construction services team where client satisfaction is our top priority. We’re looking for a professional, reliable, and proactive Remote Phone Support Representative to manage incoming calls, schedule appointments, and help clients navigate their construction projects. You’ll be the first point of contact and play a key role in delivering an outstanding client experience.


What You’ll Do:
• Answer inbound calls from clients and prospects promptly and professionally.
• Provide accurate information about construction services, project updates, and scheduling.
• Schedule and confirm appointments with project directors for discovery calls.
• Log messages, call details, and follow-ups accurately in our system.
• Proactively follow up on meetings to ensure smooth project progression.
• Escalate complex or project-specific issues to the appropriate tea ---------- mbers.
• Maintain a friendly, courteous, and professional tone at all times.


What We’re Looking For:
• Fluent in English (speaking and writing).
• Experience scheduling virtual meetings and sending appointment confirmations.
• Strong communication, interpersonal, and organizational skills.
• Available to work night shifts based on Philippine Time.
• Reliable internet connection and quiet work environment.
• Comfortable with computers, phone systems, and email tools.
• Previous experience in customer service, call centers, or construction-related support is a plus.
• Call center experience in a voice call setting is preferred.
• Typing skills of 60 plus WPM necessary.


Why You’ll Love Working with Us:
• Fully remote work with flexibility and convenience.
• Supportive, collaborative team environment.
• Opportunities to grow and advance your career within the company.
• Gain hands-on experience in the construction services industry.


How to Apply:
Send your resume and a 1–2 minute LOOM VIDEO introduction, covering:

1. Your name and a brief introduction.
2. Relevant phone support or customer service experience.
3. Your availability for night shifts.
4. Why are you excited to support clients in construction services.