Remote Freelance Customer Support Executive (JA)

Remote Freelance Customer Support Executive (JA)

Flexible Remote Work | Performance-Based Earnings | No Experience Required

Location: Remote (Work from Anywhere)
Estimated Monthly Earnings: MYR 1,500 – MYR 3,000+ (based on workload and performance)

Join Our Client Success Support Team

We are looking for Customer Support Executives (JAs) to support our Client Success Team (CST) with essential administrative tasks that help our students secure career opportunities.

The majority of the work involves building targeted email contact lists through online research. Depending on business needs, you may also assist with creating, editing, and formatting CVs/Resumés and Cover Letters.

This role is ideal for individuals who are detail-oriented, comfortable working independently, and able to follow clear instructions accurately.

What You'll Be Doing

Your primary responsibilities may include:

Research and compile targeted email contact lists
Verify and organize contact information accurately
Create and maintain project records
Edit and format CVs/Resumés
Draft and edit Cover Letters
Support the Client Success Team with ad-hoc administrative tasks
What Success Looks Like

Delivering accurate, high-quality email lists within required timelines
Following instructions carefully and consistently
Maintaining strong attention to detail
Producing professional and error-free documents
Contributing to successful student placements and opportunities
Why Join Us?

Fully remote freelance opportunity
Flexible working hours
No prior experience required
Performance-based earning potential
Opportunity to develop research, administration, and professional writing skills
Work Arrangement

Freelance / Independent Contractor position
No fixed working hours
Complete projects according to assigned deadlines
Minimum commitment of 20 projects per month to remain an active tea ---------- mber
No notice period required
Compensation

US$7 per completed list of 100 email contacts
US$3 bonus for every confirmed student opportunity generated from your work
Expected completion time: 100-email list (within 4 hours), 200-email list (within 8 hours)
CV/Resumé Creation or Editing: US$3 per document
Cover Letter Creation or Editing: US$3 per document
Payment Schedule

Payments are processed on the 15th of the following month
Example: Work completed from 1–30 June will be paid on 15 July
Typical earnings: Many active freelancers earn around US$500 per month, with higher earning potential depending on project volume and performance.

Who We're Looking For

You may be a great fit if you:

Have strong attention to detail
Are comfortable following written instructions
Possess good written English skills
Can work independently and manage deadlines
Are reliable, organised, and proactive
Have a nursing or medical background (preferred but not required)
No prior experience is necessary.

Requirements

Good command of English
Reliable internet connection
Ability to complete tasks accurately and on time
Comfortable using online tools and conducting internet research
Ready to get started? Apply today and become part of a growing team helping students unlock new career opportunities.

Pay: RM1,500.00 - RM3,000.00 per month

Application Question(s):


Please rate your English writing ability from 1–10 (1 = Basic, 10 = Excellent).
Please rate your English speaking ability from 1–10 (1 = Basic, 10 = Excellent).
Do you have any education, training, or work experience in Nursing or Healthcare?
Language:


English (Required)
Work Location: Remote