Real-Time Analyst (RTA)

WE ARE HIRING: Real-Time Analyst (RTA)
???? Onsite | Alphaland Makati & Davao
???? Salary: PHP 21,000 - 27,000/month
???? URGENT | 6 Openings (2 Davao + 4 Makati)

Are you an RTA professional looking for your next opportunity? This one's for you! ????

? YOU MUST HAVE:

At least 1 year WFM or RTA experience in a BPO setting
Proficiency in MS Excel and WFM tools
Strong analytical and problem-solving skills
Good communication and stakeholder management skills
Willing to work onsite on a shifting schedule
Must be based in Philippines


???? WHAT YOU WILL DO:

Monitor queues, staffing and service levels in real time
Track attendance and schedule adherence
Identify and escalate risks impacting performance
Provide immediate recommendations to address gaps


? PLEASE DO NOT APPLY IF:

You are a former Teleperformance employee
You are not based in Philippines
You are a job hopper


???? HOW TO APPLY:
Send CV to: ----------
Subject: Real-Time Analyst (RTA)
?? Only shortlisted candidates will be contacted.
???? Please SHARE — you might know someone perfect for this!