Real Estate Media Operations Coordinator

About Us:
AAREM is a growing real estate media company serving professional real estate agents with photography, drone media, floor plans, virtual tours, and marketing content.

We are looking for detail-oriented team members to join our operations department as Real Estate Media Operations Coordinators.

This is a long-term position with growth opportunities for the right candidates. As our company grows, we anticipate opportunities for high-performing team members who demonstrate strong organization, reliability, and communication skills.

Compensation:
Starting Pay: $600 USD per month
Full-Time (40 hours per week)
Long-term position
Opportunities for advancement and increased responsibility

Schedule:
- Tuesday-Saturday
- 1:00 PM – 9:00 PM Philippines Time

Our production workflow is based on next-day processing of photographer submissions. As a result, this position operates Tuesday-Saturday rather than a traditional Monday-Friday schedule.

Sunday and Monday are regularly scheduled days off.

What You'll Be Doing:
This role is responsible for managing the flow of media from photographers through production, quality control, and final client delivery.

Media Intake & Organization
- Monitor company email inboxes during work hours
- Review photographer media submissions
- Download and organize RAW media files according to company SOPs
- Move media into company storage systems
- Organize files by photographer, property address, and site ID
- Document and include photographer notes where required
- Track expected photographer submissions and follow up when needed

Production Coordination
- Submit media through company production workflows
- Monitor project status and turnaround times
- Coordinate with editing partners and vendors as needed
- Ensure projects remain on schedule
- Escalate issues requiring leadership review

Quality Control
- Verify all required deliverables have been completed
- Confirm media meets company standards
- Verify floor plans and supporting assets have been received
- Verify virtual tour links and other required deliverables are included
- Create Approximate Property Line images using company-provided tools
- Identify missing media or incomplete deliverables
- Notify leadership of issues requiring attention

Delivery Coordination
- Prepare completed projects for delivery
- Verify project completion within company systems
- Schedule client deliveries according to company standards
- Ensure projects are documented and properly closed out

Administrative Support
During slower production periods, additional responsibilities may include:
- Monitoring booking inquiries
- Responding to customer emails
- Assisting with training new team members
- Marketing support projects
- Operational and administrative support tasks
- Other projects as assigned

Requirements:
- Exceptional attention to detail
- Professional written English
- Strong organizational skills
- Reliable internet connection
- Modern computer capable of handling large media files
- Ability to follow detailed SOPs and established processes
- Ability to work independently with minimal supervision
- Strong problem-solving skills
- Excellent follow-up and communication habits
- Commitment to reliability and consistency

Preferred
- Previous Virtual Assistant experience
- Experience with Dropbox, Google Workspace, Discord, or Signal
- Experience working in operations, project coordination, quality control, or administrative support
- Experience with real estate media, photography, or creative production workflows
- Dual-monitor workstation
- Internet speed of 100 Mbps or higher

What Success Looks Like:
The ideal candidate is dependable, organized, and proactive.

You enjoy working with systems, checklists, and processes. You take pride in catching mistakes before they become problems and ensuring every project is completed accurately and on time.

This role requires consistency, attention to detail, and a strong sense of ownership over your work.

Growth Opportunity:
We are actively building our internal operations team and are hiring two coordinators for this position.

Top performers may be considered for future opportunities as our company expands. We anticipate creating supervisory and management positions for team members who demonstrate exceptional reliability, organization, communication skills, and leadership potential.

We believe in promoting from within whenever possible and are looking for long-term team members who want to grow with the company.

Training:
All training will be provided.

New hires will complete a two-week paid training and probationary period that includes:

- Shadowing existing workflows
- Learning company SOPs
- Hands-on practice with supervision
- Gradual transition into independent project management
- Equipment Requirements

Please include the following with your application:

- Computer specifications
- Internet speed test results
- Available work schedule

A reliable computer and internet connection are required for this role.

How To Apply:
To confirm that you pay attention to details, begin your application with the phrase:

"AAREM Media Coordinator Application"

Applications that do not include this phrase may not be considered.

Please also include:

- Your resume
- Your internet speed test results
- Your computer specifications
- A brief description of any experience with operations, project coordination, quality control, administrative support, media management, or related work

Finally, in one sentence, tell us about a time you caught a mistake before it became a larger problem.

We look forward to meeting you.