Property Account Manager

Job Title: Utilities Setup and Accounts Clean-Up Coordinator
Job Type: Fixed-term contract
Contract Length: 4 weeks fixed
Working Hours: Monday to Friday, aligned to UK business hours

Contract Fee: PH Peso 40,000 fixed for the 4-week contract
Bonus: PH Peso 10,000 completion bonus based on successful delivery of agreed milestones, weekly handovers, and final project completion
Start Date: Immediate


Job Description
We are a UK property business managing a shared housing portfolio across multiple houses. We are looking for one highly organised and reliable coordinator based in the Philippines to take ownership of a short-term but important utilities and account clean-up project.

The purpose of this role is to review, organise, set up, and clean up utility-related accounts across up to 21 houses. This includes electricity, gas, water, internet, and council tax-related coordination where required.

This is not a long-term admin role. This is a focused 4-week contract for someone who can come in, sort out the utility structure properly, clean up old issues, contact suppliers, help put payment systems in place, research better rates, and leave behind a clean and usable operating system for the business.

You will be expected to work through active and old account issues, chase suppliers properly, set up direct debits, help organise payment plans for debts where needed, and create clear trackers and SOPs for future management.
By the end of the contract, the utility infrastructure should be properly organised, documented, and ready for ongoing use.


What You Will Be Responsible For
You will be responsible for:

Setting up new utility accounts for up to 20 houses, including electricity, gas, water, internet, and council tax-related coordination where required
Reviewing and cleaning up old utility accounts to make sure records are accurate and issues are identified properly and setting up payment plan
Contacting suppliers directly to resolve account issues, confirm balances, update details, and move accounts into the correct structure via calls
Helping arrange payment plans for debts or arrears where needed and ensuring these are recorded clearly
Setting up direct debits and payment arrangements correctly for active accounts
Researching better rates, tariffs, and suppliers where relevant
Negotiating workable arrangements or improved deals with suppliers where possible
Building a clean utility account structure that is organised, trackable, and usable going forward
Preparing clear trackers, notes, and records so the business has full visibility across all utility accounts
Creating a simple SOP on spreadsheet and word doc and final handover so the utility setup can be maintained properly after the contract ends

Project Deliverables
By the end of the 4-week contract, we expect:
A full list of all houses and their utility account status
New accounts opened where required
Old accounts reviewed and cleaned up where possible
Debt positions identified and payment plans arranged where needed
Direct debits set up and recorded
Supplier contact notes and account updates maintained clearly
Better tariff or supplier opportunities flagged where relevant
A clean master utility tracker for future use
A simple SOP showing how utility accounts should be managed going forward
A final handover showing what has been completed, what is pending, and what future management should look like


How the Project Will Be Managed:
This contract will be managed in weekly phases with clear handovers.
Each week, you will be expected to provide:
A summary of what has been completed
A list of what remains open
Any blockers or supplier delays
Notes on what action has been taken
Priorities for the following week
The project is expected to be completed properly within the 4-week contract period.


Who This Role Is For:
This role is for someone who is highly organised, good at follow-up, comfortable dealing with suppliers, and able to bring structure to messy account situations.
You should be confident handling multiple houses, multiple accounts, and multiple supplier conversations at the same time.
You should be able to work independently, keep records properly, and push issues forward without constant supervision.
This role suits someone who is practical, detail-focused, calm under pressure, and good at getting admin and supplier issues resolved properly.


Essential Requirements:
You must:
Have experience in account setup, supplier coordination, admin clean-up, utilities handling, or similar operational support work
Be comfortable managing multiple properties, accounts, or suppliers at the same time
Have strong written and spoken English
Be highly organised and detail-focused
Be confident following up with suppliers and pushing issues toward resolution
Be comfortable using spreadsheets, trackers, and written process notes
Be available for a fixed 4-week project aligned to UK business hours
Have a stable remote setup with reliable internet and laptop


Preferred Experience:

It is preferred if you have experience in one or more of the following:
UK property or portfolio administration
Utility account coordination
Council tax or supplier handling
Debt follow-up or payment plan setup
Process building or SOP creation
Property operations, facilities admin, or infrastructure coordination

Compensation Structure:
This role is offered on a 4-week fixed contract fee of PH Peso 40,000.
In addition, there is PH Peso 10,000 completion bonus available based on successful delivery of agreed milestones, weekly handovers, and final project completion.
The completion bonus is not automatic and will only be paid if the work is completed properly, handed over clearly, and the agreed project scope is delivered to a satisfactory standard.

How to Apply

Email your CV to ---------- with the subject line:
Utilities Setup and Accounts
Along with your CV, send a short audio / video introduction, answer the following:

Have you handled multiple properties, suppliers, or account issues at the same time
Give one real example of a messy account, supplier, or admin issue you helped resolve
Why do you believe you are suitable for a 4-week project-based role with clear delivery targets