Full Time
N/A
TBD
May 25, 2026
# Process Integrator / Operations Manager (E-commerce – Health & Beauty)
We are looking for a highly experienced **Process Integrator / Operations Manager** to help scale and optimize our fast-growing e-commerce business in the Health & Beauty niche.
We run multiple Funnelish stores and are looking for someone who can bring structure, improve systems, streamline operations, and help turn chaos into scalable processes.
This is not an entry-level VA role.
We want someone who thinks like an operator, takes ownership, and can lead a team at a high level.
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## About Us
We operate direct-response e-commerce brands in the Health & Beauty space using Funnelish funnels and performance marketing.
Our focus is scaling winning products aggressively while building strong backend systems that support growth.
We move fast, test constantly, and value people who can solve problems independently.
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## Your Role
As our Process Integrator / Operations Manager, your job is to improve, manage, and oversee the operational side of the business.
You will work directly with the founder and be responsible for making sure the entire company operates efficiently.
### Responsibilities:
* Build and improve SOPs
* Optimize workflows and internal systems
* Identify bottlenecks and inefficiencies
* Improve team accountability and communication
* Organize projects and operational priorities
* Create scalable operational structures
* Manage and improve fulfillment/customer support processes
* Coordinate between departments (media buying, creatives, support, fulfillment, etc.)
* Implement KPIs and reporting dashboards
* Ensure projects and tasks are executed properly
* Manage and oversee a remote team of 20+ people
* Hold tea
* Make sure departments are aligned and operating efficiently
* Take end responsibility for operational execution across the business
You are the person ensuring things get done correctly, on time, and at a high standard.
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## Requirements
### MUST HAVE:
* Strong experience as an Operations Manager / Integrator / Project Manager in e-commerce
* Experience managing teams
* Experience with Funnelish stores
* Experience scaling DTC brands
* Excellent organizational and systems-thinking skills
* Ability to create SOPs and operational documentation
* Strong leadership and communication skills
* High ownership mentality
* Ability to manage people and enforce accountability
* Experience with tools like Slack, ClickUp, Notion, Google Sheets, etc.
### BIG PLUS:
* Experience in Health & Beauty brands
* Experience with high-volume funnels
* Understanding of direct-response marketing
* Experience working with remote teams
* Experience implementing EOS or similar operational frameworks
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## Who You Are
* Extremely organized
* Process-driven
* Strong leader
* Solution-oriented
* Fast executor
* Independent thinker
* Comfortable in a fast-paced environment
* You improve systems instead of just following them
* You take ownership and responsibility naturally
* You know how to manage people and keep teams aligned
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## Compensation
* Depends on experience
* Long-term opportunity
* Performance-based growth possible
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## To Apply
Please answer the following:
1. Describe your experience with e-commerce operations.
2. Have you managed remote teams before? How many people?
3. Have you worked with Funnelish before? If yes, explain.
4. What systems/tools have you implemented in previous companies?
5. Tell us about a major operational problem you solved.
6. What KPIs do you think are most important in a scaling e-commerce business?
7. Send examples of SOPs, dashboards, or operational systems you built.
8. Include the word **“Integrator”** at the top of your application so we know you read everything.
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## Important
We are looking for someone long-term who wants to grow with the company.
This is a high-responsibility role. You will be leading operations and managing a team of 20+ people, so we are looking for someone who can truly take ownership and execute at a high level.
If you are proactive, highly organized, and obsessed with improving systems and execution, we’d love to hear from you.