Phone Support Rep (English + Spanish)

We are a cleaning company looking to add a few new members to our team. Specifically, we are looking for someone to help answering the phones and appointment setting.

Need someone with superb English speaking skills - If you also have Spanish that is a huge bonus and moves you to the front of the line.

We believe in treating our employees right, and only ask the same in return.

You will be working from your location on a full time basis for 40 hours per week calling and emailing various customers. You can also work from a coffee shop, or if you have a small office.

Note that the work will need to be during different shifts. About 2/3 of the shifts will be US hours (roughly 8 AM – 4 PM EST, GMT-5) Monday-Friday, rest will be (US) nights and weekends

We will provide you with a set of scripts summarizing company products and services and will be there to support you.

You must be detailed oriented and can make notes in our CRM system. Must be self-motivated. To work from home you will need an internet connection for the ability to access our CRM system from home. You will need to have Skype and maybe Upgrade to see actual info to communicate with.



Compensation:
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For compensation we can do a set weekly salary. This will be paid through PayPal.



Qualifications include:
* Previous phone support experience preferred.
* Good English (written and spoken). Must speak very clear English without a heavy accent
* Good Internet Connection
* Phone (physical or IP/Internet based) to make and receive calls (I can help you set that up)


- BPO experience is a plus
- Sales experience is a plus



We are getting a lot of generic responses from people who are not reading this fully. Please respond with the number 42 in the subject line with a short cover letter.

Please send your response directly to Upgrade to see actual info , nowhere else.

Thanks for reading this. I’m looking forward to your response