Operator (Operations Virtual Assistant / Systems & Process Specialist)

Operator (Operations Virtual Assistant / Systems & Process Specialist)
Remote | Full-Time | US Hours
Apply Here: ----------

The Role
If you’re the type of person who organizes everything, fixes broken processes, and hates inefficiency — keep reading.

Most VA roles want task-doers.
We’re looking for someone who builds systems.
This is not your typical VA role.
As an Operator, you don’t just complete tasks —
you create the structure that keeps businesses running.

You’ll work directly with clients to:
organize chaos
improve workflows
and build systems that actually scale

???? If you’ve ever thought “there’s a better way to do this” — this role is for you.

About Yokly
At Yokly, we help business owners scale without burnout — by building teams, systems, and workflows that actually work.
We don’t just assign tasks.
We create ownership, clarity, and results.

What You’ll Do
???? Operations & Process Ownership
Build, document, and improve SOPs and workflows
Identify inefficiencies and recommend better systems
Ensure consistency, quality, and repeatability across operations
???? Project & Workflow Management
Track tasks, timelines, and deliverables across teams
Manage recurring workflows and reporting cycles
Coordinate with clients, vendors, and internal teams
???? Administrative & Executive Support
Manage inboxes, calendars, and internal communications
Organize files, systems, and documentation
Prepare summaries and reports for decision-making
???? Sales & CRM Support
Maintain CRM systems (GoHighLevel, HubSpot, Zoho, etc.)
Track pipelines, leads, and conversions
Support scheduling and follow-ups
???? Social Media & Digital Support
Schedule and manage content across platforms
Respond to messages and community interactions
Track engagement and report insights
???? Data, QA & Reporting
Maintain dashboards and KPI trackers
Perform basic QA and data checks
Ensure accuracy and cleanliness of records

Tools You’ll Use
Google Workspace (Docs, Sheets, Drive)
CRM systems (GoHighLevel, HubSpot, Zoho, Salesforce)
Project tools (ClickUp, Notion, Airtable, Basecamp)
Automation tools (Zapier, integrations)
Communication tools (Slack, email, dialers)

What Makes You a Great Fit
? Core Requirements
At least 1 year experience in a leadership, operations, or project-based role
Experience as a Virtual Assistant, Operations Assistant, or Project Coordinator
Strong understanding of SOPs, workflows, and process improvement
? Skills That Matter
Highly organized and process-oriented
Strong project management and coordination skills
Comfortable working with KPIs, dashboards, and reporting
Intermediate to advanced Google Sheets
Strong written and verbal communication
Able to manage multiple priorities independently
? Mindset
You take ownership — you don’t wait for instructions
You think in solutions, not just tasks
You’re proactive, detail-oriented, and reliable
? Bonus
Experience with automation tools (Zapier, workflows)
Experience with international clients
Background in startups or fast-paced environments

What You Get at Yokly
???? Work Setup
Permanent work-from-home
Weekends off
No commute, no office politics
???? Health & Support
HMO coverage
Wellness support
???? Leave Benefits
40 hours PTO
40 hours Sick Leave
8 hours Mental Health Leave
Birthday Leave & Paternity Leave
US Holidays + select PH holidays
???? Extra Perks
13th Month Pay
Company-provided equipment
PTO convertible to cash
Welcome kit & appreciation tokens
???? Culture
Monthly team hangouts & games
Occasional in-person meetups
A supportive, growth-focused remote team
Why This Role Matters

You’re not just supporting a business.

You are:
Building systems
Creating structure
Driving consistency and results
Your work allows business owners to focus on growth —
because operations are handled.

???? We want to meet you.