Operations Builder / Systems Architect (Systems Builder)

Hours: Must be available U.S. Eastern Standard Time (8:30 AM – 5:30 PM PH night shift)
Location: Remote (Philippines only)

About Us
We are a due diligence research company serving attorneys, lenders, and title companies across the U.S. since 2002. We specialize in:

UCC lien & corporate searches
Real estate title abstracting
Municipal lien searches

We are rebuilding a U.S.-based operations company and need someone who can design and build systems from scratch.
This is not a maintenance role — this is a build role.

The Role

This is not a role where systems are already in place — you will be the one to design, implement, and manage:

What you’ll do:

Design workflows for how work gets done
Implement systems (Airtable, tracking tools, automation)
Document SOPs so processes are repeatable
Improve turnaround time and reduce errors
Help transform a manual operation into a structured system
QC and performance monitoring systems
Training, on-boarding, and recruitment support for new hires

Who you are:

Experience building systems and processes (not just managing them)
Startup or fast-paced environment experience
Comfortable with tools like Airtable, CRMs, automation and AI
Strong problem-solving mindset
Can work independently and take ownership

Important:
If your experience is only in large corporate/BPO environments managing teams, this role is NOT a fit. This is for an entrepreneurial and builder role with start up mindset.

Qualifications

3–7+ years in Operations building/ Admin / Team Management/ Start Up / Process improvement (preferably legal support, mortgage/title outsourcing).

Proven ability to build systems and processes from scratch.
Strong knowledge of SLA, QC, and remote team monitoring.
Tech-savvy: Proficient with Google Workspace, AI Tools, Excel dashboards, Slack/Teams (Trello/Asana/Zoho/Airtable preferred).
Automation Specialist
Project Management
Excellent English (written + spoken).
Resourceful, independent, proactive — a problem-solver who creates order where none exists.
Strong leadership — able to hold staff accountable and train new hires.
Compensation & Growth

$1,200 – $1800 USD/month (depending on experience).

Full-time, long-term role.

How to Apply

Submit a Google Drive link (set to “Anyone with link can view”) with:

Updated resume

Short video introduction (experience in operations, building systems, managing remote teams) and Send a short Loom/video explaining:
A system or workflow you built from scratch

Include the word “BUILDER” in your application

Applications without the above will not be considered.
Only candidates based in the Philippines will be reviewed.