Operations Administrator | Zoho CRM + Zoho Inventory proficiency required

Operations Administrator | Zoho CRM + Zoho Inventory proficiency required

Overview: Our client has acquired a small distributor of industrial products and is looking for an Operations Administrator to manage and streamline operations. The role includes administering Zoho CRM, Zoho Inventory and other Zoho software tools, overseeing customer communications, and managing inventory and delivery processes. This position also involves handling various administrative tasks to support efficient daily operations. This is a night shift position (7pm - 4am Philippine time or 8am - 5pm ADT).


Responsibilities:
- Administer Zoho CRM, ensuring accurate data entry and updates
- Draft and manage customer communications
- Oversee inventory management, including delivery tracking
- Answer phones and handle customer inquiries
- Perform general administrative duties
- Utilize other Zoho apps (Inventory, CRM, etc.) as needed


Qualifications:
- Proficient in Zoho Suite (CRM, Inventory)
- Strong organizational and multitasking skills
- Excellent communication skills, both written and verbal
- Experience in customer service or administrative roles is a plus


Preferred Skills:
- Experience in logistics or delivery management
- Familiarity with other Zoho apps (Books, Desk, etc.)
- Ability to analyze and report on inventory data
- Problem-solving mindset and proactive in improving processes
- Strong attention to detail and time management


Compensation:
- Monthly
- Negotiable. Please indicate your desired salary range when applying.


Application Process:
- Please send a cover letter, resume, portfolio, and link to other relevant work product as appropriate to kdb.hiring@gmail.com
?- Record a short video (no more than 5 mins.) via Loom (www.loom.com). Provide a summary of your background and why you believe you may be a good candidate.
- We will schedule initial Zoom interview(s) with shortlisted candidates. Details are to be communicated via email.