Online Digital Products Management/Development

For My Virtual Assistant (VA), I’ll want someone who can handle tasks efficiently, collaborate well, and help me stay organized without adding to my overwhelm.
Here’s what you should be able to do and the qualities I need:

Tasks & Responsibilities
1. Administrative Support
• Manage emails and customer inquiries
• Organize and track orders/downloads
• Handle customer service issues
2. Content & Social Media Management
• Schedule and post content on Instagram and other platforms
• Research trends and hashtags for your niche
• Engage with comments and DMs
• Create captions and descriptions for posts
3. Product Management & Development
• Help organize and categorize SVG designs
• Assist with uploading products to your store
• Create product listings with SEO-friendly descriptions
• Monitor trends for new design ideas
4. Marketing & Lead Generation
• Help set up and manage email marketing automation (Beacons, etc.)
• Track and report analytics for social media and email performance
• Assist with promotional campaigns and launches
• Create lead magnets or freebies and distribute them effectively
5. Workflow & Project Management
• Keep track of ongoing tasks and deadlines
• Help structure and optimize your workflow (e.g., Taskade organization)
• Set up reminders and checklists to keep you on track

Ideal Qualities & Skills
• Tech-Savvy – Comfortable with tools like Beacons, Instagram, Canva, and email marketing platforms
• Organized & Detail-Oriented – Can structure tasks and ensure follow-through
• Proactive & Problem-Solver – Takes initiative and suggests improvements
• Creative & Trend-Aware – Understands design trends and social media engagement
• Flexible & Adaptable – Can adjust to new tools, strategies, and business needs
• Good Communicator – Clear in updates and able to collaborate effectively