Full Time
4.75 to start (raises and bonuses to follow)
40
Mar 30, 2025
Your Wellness, a fast-growing wellness and hormone therapy clinic based in Florida, is seeking a dedicated, experienced, and highly organized Virtual Assistant (VA) to work directly with our CEO, and play an integral role in the daily operations and continued development of our practice.
We specialize in helping individuals achieve their optimal weight, hormone balance, and overall health through personalized, medically guided programs. Our team is passionate, supportive, and results-driven — and we’re looking for a VA who shares our vision for empowered healthcare and exceptional client service.
???? Position Details
Role: Full-Time Virtual Assistant
Location: Remote (must be able to work Eastern Standard Time hours)
Schedule: Monday to Friday, full-time hours
Salary: Starting at $4.75/hour
Start Date: ASAP
? Your Core Responsibilities
Answering and returning patient phone calls
Managing inbound inquiries with professionalism and warmth
Scheduling appointments and handling reminders
Calling patients back and ensuring follow-through
Transcribing medical notes with accuracy and discretion
Processing patient charges and working with payment systems
Supporting CEO and medical team with back-office admin tasks
Using Go High Level (CRM/marketing platform) to manage communication, follow-ups, and basic automations
Ensuring smooth day-to-day operations in a remote clinic setting
???? Required Qualifications
3+ years of experience as a VA, in a medical or wellness setting
Excellent English (spoken and written); clear, professional phone presence
Familiarity with Go High Level or willingness to learn quickly
Experience in a medical office (even remotely) strongly preferred
Organized, detail-oriented, and dependable
Tech-savvy with solid typing speed and CRM skills
Ability to multitask, follow instructions, and be proactive
High level of discretion with confidential information
???? About Cheval Wellness
At Your Wellness, we believe wellness isn’t one-size-fits-all. Our custom weight loss and hormone therapy programs are designed to help clients regain control of their bodies, minds, and lives.