NetSuite System Lead

Role Summary:

The NetSuite Systems Lead plays a critical role within the Business Division, focusing on the ownership and optimization of NetSuite ERP systems. This role is responsible for ensuring NetSuite compliance, conducting system health checks, driving ERP production deployments, and managing NetSuite customization developments. Reporting to the Business Division Leader, the NetSuite Systems Lead ensures system performance, data integrity, and process efficiency through meticulous documentation and collaboration with stakeholders.

Key Responsibilities:

- NetSuite Compliance and Customization Management:
Own the lifecycle of NetSuite customizations, including new fields, scripts, workflows, and forms.
Ensure all customizations follow established naming conventions and comply with NetSuite best practices.
Validate, test, and deploy customizations in alignment with business requirements and compliance standards.

- NetSuite Health Check and Optimization:
Conduct regular NetSuite health checks in collaboration with Advanced Customer Support (ACS).
Document and implement system optimization strategies based on health check reports, including the cleanup of obsolete fields, scripts, workflows, and forms.
Continuously monitor system performance to identify and address inefficiencies proactively.

- ERP Production Deployments:
Coordinate and manage ERP production deployments, ensuring minimal disruption to business operations.
Prepare deployment plans, conduct risk assessments, and execute post-deployment validations.
Ensure all deployments are thoroughly tested and approved by stakeholders before production release.

- NetSuite Sandbox Refresh:
Refresh sandbox environments in accordance with established internal guidelines.

- Development Documentation and Compliance:
Maintain a comprehensive development documentation repository, ensuring all customizations and deployments are well-documented.
Achieve a documentation completion rate of 100%, with all documents reviewed and approved by the Business Division Leader prior to deployment.
Ensure documentation includes clear details of performed operations, testing results, and compliance checks.

What We’re Looking For:

Availability to work within EST business hours
Strong analytical thinking and attention to detail
Proven ability to thrive in a fast-paced environment
A true team player with a collaborative mindset
Solution-oriented approach to challenges and cross-functional communication
Proactive and resourceful in identifying system gaps and proposing improvements

Why Join Us?

We’re a dynamic, growing organization that values initiative, clarity, and continuous improvement. In this role, you’ll have the opportunity to work with cross-functional teams, lead impactful projects, and contribute directly to strategic ERP initiatives. We provide strong opportunities for professional growth and career advancement within our expanding team.