NetSuite Administrator

About Us:
Smile Stream Solutions is a fast-growing orthodontic supply company committed to operational excellence and innovation. We are looking for a highly motivated NetSuite Administrator with a strong background in accounting, specifically in Accounts Receivable, to help optimize our NetSuite platform and support the company in scaling efficiently.

----------

Position Summary:
As the NetSuite Administrator, you will be responsible for managing and enhancing our NetSuite ERP system with an emphasis on the Accounts Receivable (AR) function. You’ll act as the first line of support for all NetSuite users, handling daily system issues, implementing process improvements, and leading system optimizations to streamline operations across departments.

Key Responsibilities:
- Primary administrator and subject matter expert for NetSuite ERP.

- Provide day-to-day support for users across departments (especially Finance and Operations), addressing issues, answering questions, and implementing quick fixes.

- Support AR functions in NetSuite, including invoice generation, collections, customer payments, and reporting.

- Customize dashboards, saved searches, reports, workflows, and KPIs to enhance operational efficiency.

- Identify and implement improvements in financial processes, with a focus on billing, collections, and cash application.

- Collaborate with accounting and operations teams to ensure data integrity and compliance with reporting requirements.

- Train and support users on NetSuite best practices and new features.

- Manage third-party integrations and liaise with vendors as needed.

- Monitor system performance and ensure timely updates, patches, and maintenance.

- Participate in system upgrades and new module implementations.

- Document workflows, customizations, and system configurations.

Qualifications:
- 3+ years of NetSuite administration experience, preferably in a high-growth environment.

- Solid understanding of Accounting principles, with hands-on experience in Accounts Receivable.

- Strong analytical skills with the ability to translate business needs into technical solutions.

- Experience building custom reports, saved searches, and workflows in NetSuite.

- Familiarity with SuiteFlow, SuiteAnalytics, and SuiteScript is a plus.

- Excellent troubleshooting, problem-solving, and communication skills.

- Ability to multitask and prioritize in a dynamic, fast-paced environment.

- Bachelor’s degree in Accounting, Finance, Information Systems, or related field preferred.

- NetSuite Administrator Certification is a plus.