NOC Engineer

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**Job Title: NOC Engineer**

**Location:** Remote

**Job Type:** Full-time

**Overview:**
We are seeking a diligent and proactive Network Operations Center (NOC) Engineer to join our Managed Services Provider (MSP) team. The NOC Engineer will play a critical role in monitoring and supporting our network operations, ensuring high availability and performance for our clients.

**Responsibilities:**
- Monitor network performance, identify issues, and respond to alerts within the NOC environment to ensure client SLAs are met.
- Perform initial problem diagnosis and execute troubleshooting protocols to resolve i ---------- .
- Coordinate with IT support teams to escalate complex issues for quick resolution.
- Implement changes and upgrades to network infrastructure as directed.
- Maintain and update NOC documentation and logs accurately and in real time.
- Assist in the development and refinement of network operations procedures.
- Patch Management
- Application Updates

**Requirements:**
- Proven experience in network operations or a similar role in an IT or MSP environment.
- VMware
- Microsoft
- Cisco
- SonicWALL
- Fortinet
- Ubiquiti
- EqualLogic
- Veeam
- Strong understanding of network infrastructure, including LAN/WAN, routers, switches, firewalls, and associated technologies.
- Excellent analytical and problem-solving skills.
- Ability to work in shifts.
- Strong communication skills to effectively report and escalate issues.

**Salary:**
$1500 per month to start + Bonuses

**Apply Now:**
To be considered for this position please make sure you have relevant experience based on the outlined responsibilities and requirements. Please submit your resume and a quick video with the following: Your Favorite Animal, Your Favorite Food, Your Favorite Book, and Your Favorite Movie and why you should be considered for this position, otherwise you will not be considered for this position. Thank you!