Medical Virtual Assistant [K-TLC&WC]

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Job Opportunity: Medical Virtual Assistant [K-TLC&WC]
Position Type: Part-Time (20 hours/week)
Work Schedule: Monday to Friday
Work TIme: 9:00 AM – 1:00 PM EDT
Salary: $5 – $6/hour (based on experience)

About the Company
We are a faith-based trauma center providing ethical, compassionate care to youth (12+), young adults, women, and trauma survivors. Our mission is to support personal and spiritual growth through healing and empowerment.

About the Role
We’re looking for a warm, detail-oriented Medical Virtual Assistant to support a busy mental health practice. This role involves managing administrative tasks, client communication, billing, and light HR support. You’ll work independently in a virtual setting while handling responsibilities similar to a medical receptionist, patient coordinator, and administrative assistant.

Key Responsibilities
Priority 1: Client Scheduling & Communication
*Manage calendars and client appointments
*Call clients to confirm, reschedule, and follow up as needed
*Assist in documenting and organizing Standard Operating Procedures (SOPs) for scheduling and communication

Priority 2: Social Media Management
*Plan, create, and schedule posts across platforms
*Assist with simple graphics and short-form video content

Priority 3: Credentialing & Billing
*Organize and maintain credentials for providers, interns, and contractors (e.g., licenses, certifications, onboarding *documentation)
*Support insurance and platform credentialing processes when needed
*Submit insurance claims, verify coverage, and follow up on payments

Additional Responsibilities:
*Maintain accurate and organized electronic patient records
*Manage email and text communications professionally
*Support telehealth platforms and provide basic tech troubleshooting
*Prepare reports, spreadsheets, and presentations as needed
*Assist with HR-related tasks such as onboarding interns and contractors, preparing contracts, and maintaining personnel files
*Provide general administrative support to the provider and clinical team

Qualifications
*Experience in roles such as medical receptionist, administrative assistant, billing specialist, patient coordinator, telehealth support, or provider support
*Experience with credentialing (HR, insurance, or platform-related) is strongly preferred
*Familiarity with SimplePractice, Headway, or similar platforms is a plus
*Proficiency with Microsoft Office 365
*Strong communication and organizational skills
*Excellent attention to detail and ability to manage multiple responsibilities
*Comfortable supporting onboarding, documentation, and HR-related admin tasks
*Able to work independently and meet deadlines in a remote healthcare setting


Technical & Availability Requirements
Must be available to join a virtual meeting room (Zoom or Google Meet) during work hours, with camera on when requested
Device: Reliable laptop or desktop computer
Internet: High-speed connection (minimum 10 Mbps)
Audio: Noise-canceling headset
Video: Webcam required
Workspace: Quiet, professional home office


Apply Now
Submit your application using the link below:
https:/wkf.ms/4j4CRbG/