Leasing Specialist/Coordinator

*****TO QUALIFY FOR THIS ROLE, YOU MUST SUBMIT YOUR RESUME AND VIDEO INTRODUCTION.*****

Job Type: Full-time
Work Hours: Monday to Friday, 11:00 AM to 7:30 PM Central Time, with a 30-minute break
Salary: $1,000 per month


Job Overview:
We are seeking a detail-oriented and customer-focused Leasing Specialist/Coordinator to handle all leasing inquiries and guest card calls. The ideal candidate will serve as the first point of contact for prospective tenants, ensuring a seamless leasing process from initial inquiry to move-in.


Key Responsibilities:
Handle Leasing Inquiries: Respond promptly to all leasing-related calls, emails, and messages from potential tenants.
Guest Card Management: Accurately record and track all guest card inquiries in the leasing system.
Lead Follow-ups: Conduct timely follow-ups with prospective tenants to schedule property tours, answer questions, and provide leasing details.
Lease Coordination: Assist in processing rental applications, collecting necessary documents, and coordinating with property managers to finalize leases.
Property Information: Provide prospective tenants with accurate information about unit availability, pricing, lease terms, and community amenities.
Customer Service: Deliver an exceptional experience to all prospects by addressing inquiries professionally and efficiently.
Database Maintenance: Maintain and update the leasing database to ensure all records are accurate and up-to-date.
Compliance & Policies: Ensure all leasing processes align with company policies, local rental regulations, and Fair Housing laws.


Qualifications:
Minimum of one year of experience in leasing, property management, or a related customer service role.
Excellent verbal and written communication skills in English.
Proficiency in leasing management software, CRM systems, and Microsoft Office Suite.
Experience with Entrata is preferred but not required.
Strong interpersonal skills with the ability to build rapport with potential tenants.
Ability to manage multiple inquiries and maintain accurate records efficiently.
Quick-thinking and resourceful in resolving leasing concerns.