Klaviyo Email/SMS Tech for Agency

We are a US-based email and SMS marketing agency working with DTC brands in health and wellness. We are looking for a Klaviyo technical specialist who can own the build and execution side of our client accounts. You will be the hands inside Klaviyo: building flows, campaigns, segments, and forms, and making sure everything ships clean and on time.

This is a production and execution role, not a strategy role. Strategy and briefs come from our team. You take those briefs and turn them into live, tested, accurate work inside Klaviyo.

What You Will Do

• Build and QA email and SMS flows in Klaviyo (welcome, abandoned cart, browse abandonment, post-purchase, winback, etc.)
• Build and schedule campaigns from approved copy and creative
• Create and maintain segments and lists, including engagement tiers and suppression logic
• Build and edit signup forms and popups
• Set up and troubleshoot Klaviyo and Shopify integrations
• Pull basic reporting on flow and campaign performance
• Follow QA checklists carefully so nothing ships broken (links, merge tags, dynamic blocks, UTMs)

Requirements

• 2+ years hands-on inside Klaviyo (this is non-negotiable)
• Strong understanding of flows vs campaigns, segmentation, and deliverability basics
• Experience with Shopify and how it connects to Klaviyo
• Detail obsessed: you catch broken links and wrong merge tags before they go out
• Reliable, responsive, and able to work EST hours
• Clear written English

Nice to Have

• SMS experience in Klaviyo
• Experience with subscription brands (Skio, Recharge, etc.)
• Basic HTML for email troubleshooting

To Apply
Send your resume plus a short note on the Klaviyo accounts you have worked in and the size of those brands. Applications without Klaviyo specifics will not be reviewed.