Join Our Team as a Customer Support Representative!

Be the trusted voice of our brand! We’re looking for skilled Customer Support Representatives to provide outstanding service and help create memorable customer experiences.

Responsibilities:
-Handle inquiries via phone, email, live chat, and SMS.
-Convert abandoned carts into sales through follow-ups.
-Identify upselling and cross-selling opportunities.
-Implement customer retention strategies.
-Maintain records and analyze customer behavior to improve sales tactics.
-Meet weekly targets and call-handling KPIs.
-Resolve customer issues with effective solutions.

Qualifications:
-At least 1 year of customer support experience.
-Strong phone handling and active listening skills.
-Familiarity with Shopify, CRM systems, and customer service best practices.
-Excellent communication and problem-solving skills.

What We Offer:
-$3-4 USD/hour, fully remote, with annual increases; $5USD/hr when chosen for the customer & sales role plus commissions
-Paid time off.
-Health and dental coverage.
-Career growth opportunities.
-Performance-based rewards and end-of-year bonuses.

Apply here: Upgrade to see actual info
Application Code: CONBELL