Integration Partner Manager

Integration Partner Manager

Overview
Velaro Workspace is a next-generation engagement platform revolutionizing how businesses connect with their customers. We're on a mission to enhance customer engagement through innovative chat solutions and seamless integrations.

Role Overview
We are seeking an Integration Partner Manager on a contract basis, requiring 20-40 hours per week. You will be responsible for building and managing integration partner relationships, communicating in both technical and non-technical discussions, and delivering integration apps for data exchange with our partners. This role aims to drive business growth through strategic partnerships, ensuring that a significant portion of our annual recurring revenue (ARR) comes from these partnerships.

Key Responsibilities
Identify and Land Integration Partners:
- Work with sales and marketing to identify and promote synergistic integration partnerships.
- Demo to potential partners and pitch integration ideas.
- Establish major partnerships with industry leaders through both traditional and nontraditional methods, targeting top decision-makers within organizations.
- Utilize creative approaches to engage potential partners, such as attending online industry events, leveraging social media, and conducting targeted outreach.

Grow the Business with the Integration Partnership Program:
- Pitch opportunities and participate in integration partner marketing initiatives and content asset creation.
- Facilitate collaboration with sales and marketing to grow the lead pipeline.
- Identify new revenue channels, facilitate referrals, and increase qualified leads.
- Coordinate and create case studies based on successful partner integrations.

Manage Integration Partner Relationships:
- Solve integration partnership roadblocks and create workarounds where necessary.
- Document and present initiatives to the product manager for final approval and timeline assurance.
- Work with sales and marketing to implement opportunity workflow in Dynamics and establish record-keeping measures.
- Ensure proper credit for co-selling partner solutions and negotiate win-win benefits with partners.

Build and Deliver Partner Integration Connector Apps:
- Define partnership integration points by writing user stories to share with the product manager.
- Develop positioning strategies for product integration aspects to be offered online.
- Develop a partner integration connector "app store" within the Velaro Workspace platform.
- Collaborate closely with internal development teams to ensure smooth integration of partner products and services.

Establish a Velaro Integration Partner Ecosystem:
- Establish a formal partner program with a clear value proposition and assets for prospective partners and customers.
- Develop and maintain a Velaro Integration Partner Program website presence with solution stories and demos.
- Produce content assets for industry verticals showcasing specific integration solutions.

Become an Engagement Solution Influencer:
- Establish an identity as an engagement solution partnership subject matter expert.
- Represent and showcase the Velaro platform and integration opportunities for business success.
- Produce a personalized video series and promote social media posts from the perspective of a Velaro Integration Partner.
- Stay updated with industry trends and evolving integration technologies.

Work with Internal Development Teams:
- Ensure we have an open and capable API to facilitate seamless integrations.
- Foster relationships with big commerce companies to integrate our platform as a headless solution within their stack.

Qualifications
- Proven experience in a partnership management or business development role.
- Strong understanding of integration solutions and experience working with APIs.
- Familiarity with tools like Microsoft Power Automate, Zapier, and IFTTT.
- Excellent communication skills for both technical and non-technical audiences.
- Strong sales, negotiation, customer relationship, and service acumen.
- Ability to plan and curate highly organized demos for integration partners.
- Experience in a fast-paced, agile environment.
- Availability to work normal hours for the US or the areas being targeted.
- Stellar English and presentation skills.

Additional Qualifications
- Strong problem-solving skills and strategic thinking.
- Demonstrated ability to manage multiple projects and stakeholders concurrently.

Additional Information
- We are not looking for any agencies.

How to Apply
Please provide a link to resume and a link to your LinkedIn profile (if available).
To streamline our selection process, only candidates who answer the following questions will be considered:

1. Can you share an example of a successful API integration project you led and how you explained the technical details to non-technical stakeholders?
2. What methods have you used to secure strategic partnerships, and how did these partnerships contribute to company revenue?

Please respond to this email with your answers, and ensure the subject line is formatted as follows: [Your Name] - Partnership Program.We look forward to reviewing your responses.