Insurance Support VA

BUILD YOUR SKILLS. SUPPORT CLIENTS. GROW YOUR CAREER FROM HOME.

Are you organized, dependable, and confident communicating with customers?

Join our growing remote insurance team and build a stable, long-term career in customer service and policy support. We are looking for proactive professionals who take ownership, learn quickly, and genuinely care about providing an excellent customer experience.

You do not need to know everything about insurance on day one. We provide paid training, clear procedures, ongoing coaching, and the support you need to succeed.

What You’ll Do

Assist customers with payments, account updates, policy closures, and general inquiries
Handle inbound and outbound calls with professionalism, patience, and empathy
Explain information clearly and guide clients through the next steps
Learn insurance policies, procedures, and customer service processes
Maintain accurate customer records and complete daily documentation on time
Follow up on pending requests and help prevent service delays
Coordinate with tea ---------- mbers to resolve customer concerns
Deliver consistent, customer-first service across phone, email, and text
What We’re Looking For

Strong customer service experience
Excellent verbal and written communication skills
Fast and accurate data-entry abilities
Professional, organized, and detail-oriented
Proactive and able to work with minimal supervision
Strong problem-solving and follow-up skills
Coachable and willing to learn insurance systems and procedures
Calm, patient, and respectful when assisting customers
Why Join Us?

Paid training
Work-from-home opportunity
Opportunities for promotion
Performance-based pay raises
Supportive team environment
Long-term career opportunities in the insurance industry
Position Details

Full-time remote position
Must be available during Pacific Time business hours
Must have a quiet and professional home workspace
Must be able to work consistently without interruptions
Remote Work Requirements

Applicants must have:

Windows 10 or Windows 11 computer
Intel Core i5 7th Gen or equivalent AMD processor
Minimum 8 GB RAM
Internet speed of at least 100 Mbps
Noise-canceling headset with microphone
Reliable backup power source
Backup internet connection
Quiet, distraction-free workspace
Ready to turn your customer service experience into a rewarding insurance career?

Submit your résumé and a 30-second video introduction here:

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Pay: From Php9,000.00 per week

Work Location: Remote