Implementation Specialist

About YourEra AI Agency
YourEra is a native AI agency. We run complete AI transformation projects for service-based businesses doing $4M to $40M in revenue — Claude Skills, ---------- workflows, custom GPTs, autonomous agents, full automation stacks. We don't sell theory. We build.

The founder, Nick Hughes, has delivered 30+ multi-million-dollar digital transformation projects at one of the largest software companies in the world. His expertise is consulting and client relationships — he's business-first, not a deep technical operator. He knows how to scope a transformation, sell it in, manage stakeholders, and ship outcomes that move the P&L. That's why clients hire YourEra.

You'll work directly with Nick. He brings the strategy, the client, and the scoped use case. You bring the build.

About the Role
-We've just signed a 12-month contract with a new client — a property valuation firm operating across Melbourne, Sydney, and Brisbane with around 20 staff and a roadmap of 24 AI use cases to deploy over the next year. The work spans Claude Skills for desktop and long-form valuation reports, ---------- automations between ---------- , Xero, SharePoint and Outlook, an internal sales-evidence database, an AI quote bot, a marketing engine spanning Google Ads, SEO, and AI-SEO (LLM citation optimisation), and more.

We need a Deployment Specialist to be Nick's right hand on the build — turning scoped use cases into shipped, tested, working automations.

You don't need to know ---------- or Claude on day one. You need to be the kind of person who can learn them quickly, and then learn the next tool just as fast. We'll train you.
This is a full-time role: 8 hours per day, 5 days per week. Roughly 6 hours per day on client builds, and 2 hours per day on structured upskilling — courses, certifications, building practice projects in Claude and ---------- . We invest in you growing as fast as the agency does.

What you'll do

- Build Claude Skills from scoped requirements — instructions, SOPs, prompt logic, do-NOT-use clauses, test sets
- Build ---------- scenarios end-to-end — webhooks, routers, error handlers, data stores — connecting ---------- , Xero, SharePoint, Outlook/M365, and the Claude API
- Configure Claude Connectors for clients — Gmail, Google Drive, Monday, SharePoint, Teams, and custom MCP servers where needed
- Write CLAUDE.md files, system prompts, and prompt libraries in the client's voice
- Run Google Ads work — campaign builds, keyword research, ad copy, landing page briefs, performance reporting
- Run SEO work — technical audits, on-page optimisation, content briefs, internal linking, programmatic page builds
- Run AI-SEO work — optimising client content to be cited by ChatGPT, Claude, Perplexity and Google AI Overviews
- Test, QA and iterate every build before it goes to the client — log what breaks, fix it
- Document every build — a clear SOP the client's team can follow, in plain English
- Sit on client tuning calls with Nick, take notes, turn feedback into the next iteration the same week
- Maintain the build tracker across all 24 use cases — what's scoped, in build, in QA, live
- Handover and train — walk client staff through each build at go-live

What we're looking for

- Honesty and integrity, above everything else. When you say you'll do something, you do it. When you don't know something, you say so. When you miss a deadline, you tell us before we have to ask. This is non-negotiable — every other skill on this list is teachable, this one isn't.

- A fast learner — you don't need ---------- , Claude, Google Ads, or SEO experience on day one. You need to be the kind of person who can pick up a new tool over a weekend and be useful with it on Monday

- Technically curious — you like figuring out how things work, you read documentation without being asked, and you're not afraid of an API

- Logical, structured thinker — you can take a process, break it into steps, and spot where it'll break before it does
Comfortable with the common SaaS stack — ---------- , Xero, SharePoint/M365, Outlook, Google Workspace, Notion

- Excellent written English — most communication is async, in writing, and the client reads everything
Detail obsessed — you test before you ship, you check the output, you find the bug before the client does

- Self-managing — you can take a scoped use case and run with it. You ask the right questions and don't wait to be told what to do

- Available during AEST business hours for at least 4 hours of overlap each day (Philippines timezone is workable)
Bonus: prior exposure to no-code automation (Zapier, Make, n8n, Airtable), prompt engineering, Google Ads, SEO, scripting (JavaScript, Python), or working with AI tools day-to-day

Nice to have

- A portfolio or examples of anything technical you've built or taught yourself — the project matters less than what it says about how you learn
- Front-end skills (HTML/CSS, basic React) for client-facing dashboards
- Experience writing technical documentation for non-technical users

What you'll get

- Full-time, long-term role with the agency
- 2 paid hours per day for structured upskilling — courses, certifications, practice builds
- Direct mentorship from Nick — you'll learn the consulting side, the client side, and the build side of AI transformation
- Variety — 24 use cases, multiple tools, real client work, no two weeks the same
- Salary commensurate with experience, paid in USD, plus performance bonuses on shipped builds


How to apply
- Send a short message (no cover letter please) covering:

- The most complex thing you've ever taught yourself — what it was, how long it took, and what you used to learn it
- A time you missed a commitment and how you handled it
- A link to your portfolio, GitHub, or a Loom walking through anything you've built
- Your hourly or monthly rate expectation in USD
- When you can start