IT Operations & Documentation Assistant

We’re looking for a detail-oriented, tech-savvy IT Assistant who can help streamline documentation, manage SharePoint content, and assist with day-to-day IT tasks.

You’ll work directly with the project owner through Zoom and chat to perform real-time tasks, document technical information, and support operational workflows.

Support IT projects through data tracking, version control, and task updates.

Join Zoom sessions to perform tasks live with the project owner.

Help manage file organization across SharePoint, OneDrive, and internal folders.

Track IT assets, configurations, or tickets (training provided).

Communicate professionally through Slack/Teams/email and provide daily summaries of progress.

Preferred Skills & Experience

1 – 3 years’ experience as a Virtual Assistant, IT Coordinator, or Technical Support VA.

Proficient with:

???? Microsoft SharePoint (document libraries, permissions, file organization)

???? Microsoft Word & Excel (report templates, spreadsheets, formatting)

???? Microsoft Teams / Outlook / OneDrive

Strong English communication skills (written & verbal).

Fast learner with ability to follow Zoom instructions in real-time.

Familiar with basic IT concepts (cloud storage, file sharing, permissions).