High Paying Opportunity with Growth: Customer Service Manager

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TYPE OF WORK

Full Time

SALARY

1000 USD per month

HOURS PER WEEK

45

DATE POSTED

Jun 16, 2024

JOB OVERVIEW

About us: We are an e-commerce conglomerate with brands in Travel, Health and Fitness niches that is on the verge of becoming the next big thing in the US market!

*Note: This is a FULL TIME SALARY POSITION ONLY. If you are working another job or freelancing please do not submit an application as you will be let go.

More than 5 years experience in customer service, replying emails, comments on social media, preferably in US

EXPERT IN ENGLISH SPEAKING AND WRITING. Do not apply if your english is not on expert level.

The Full Time Customer Service Manager should have the following qualities:

1. Advanced in English speaking and writing
2. Have Knowledge in Gorigas, Shopify, Excel, Gmail, Facebook, Instagram, Twitter and Tiktok
3. Experience in handling chargeback/dispute in shopify and paypal
4. Able to reply to emails fast and precise. Expert in typing skills
5. 10 years experience in replying to customers queries
6. Experience in training customer service representatives
7. Advanced communication skills.
8. Experience in Social Media Comment moderation across multiple platforms
9. Actively engaging with the team
10. Must have access to a laptop and high-speed internet

Schedule: Monday to Friday at 8:00PM- 4:00AM PH TIME (Morning Time of USA and Night time of Philippines)

In order to apply for this position, please fill out the job application in the link below:

MUST FILL THIS TO APPLY: forms.gle/Lppu31zGX8XiwJmZ7

NOTE: Only the applicants that will submit the form above will be considered for the position.

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