Group Sales & Marketing Support

Group Sales & Client Management:
• Respond to Group Sales Inquiries: Act as the primary point of contact for potential clients, responding promptly to inquiries about our escape room experiences, packages, and pricing for corporate, school, church, and other group events.
• Lead Generation & Follow-up: Proactively generate new sales leads by researching potential clients (companies, schools, churches, etc.), following up on past inquiries, and nurturing relationships to secure bookings.
• Booking Coordination: Once a client is ready to confirm their booking, relay key details (event time, number of participants, special requests, etc.) to the local venue teams to ensure smooth event scheduling.
• Sales Reporting & Tracking: Utilize CRM tools to track sales leads, booking statuses, and conversions. Provide weekly or monthly reports to management regarding sales performance and upcoming opportunities.
• Client Communication: Ensure timely and effective communication with clients before, during, and after the booking process, maintaining high levels of customer service and satisfaction.
• Administrative Support: Assist with client database management, maintain accurate records of communications, and help with other administrative tasks as needed.

Marketing & Social Media:
• Social Media Management: Create, schedule, and publish posts on Facebook and Instagram to engage with our community and promote our escape room offerings. Monitor social media channels, respond to comments and messages, and track engagement.
• Mailchimp Marketing Campaigns: Assist in creating and sending email campaigns using Mailchimp to engage past clients, nurture leads, and promote upcoming events or special offers. Help track email campaign performance (open rates, click-through rates, etc.).
• Content Creation & Promotion: Collaborate with the marketing team to develop content (graphics, copy, promotions) for social media and email newsletters, ensuring consistent messaging that aligns with the Escapology brand.
• Monitor Trends & Engagement: Keep track of relevant trends on social media platforms, ensuring Escapology’s social media presence remains dynamic, fresh, and engaging.

Ideal Candidate:
• Fluent in English: Strong verbal and written communication skills in English are essential for client interactions and marketing content creation.
• Proactive & Customer-Focused: A self-starter who enjoys engaging with clients and is dedicated to providing excellent customer service. You should be comfortable making the sales process seamless for clients and working independently.
• Tech-Savvy & Organized: Proficiency in CRM tools, social media platforms (Facebook, Instagram), and Mailchimp is highly preferred. Ability to multitask and stay organized while managing various tasks is key.
• Creative & Detail-Oriented: Experience with social media content creation and email marketing. Strong attention to detail in both client communication and content creation.
• Results-Driven: Comfort with performance-based bonuses and a focus on achieving sales and marketing goals.
• Available for 15-20 Hours per Week: Must be available during business hours (9:00 AM – 5:00 PM MST) and ensure timely responses to all inquiries within 24 hours.

Sales Incentives & Performance Bonuses:
• Sales Bonus Structure: Bonuses will be paid based on achieving certain sales goals (e.g., number of bookings, lead conversions, total sales revenue). Detailed metrics and bonus eligibility will be provided upon hiring. Up to $100/month additional