GoHigh Level Support

We are seeking a reliable, passionate, and experienced Virtual GoHighLevel Support Agent to support a highly successful white-label agency based in the USA.

This role requires a dynamic and self-motivated individual who can work efficiently and manage tasks in a fast-paced, remote environment. As a key partner to the director of the organization, the SA will be responsible for handling client calls, training new users, setting up new GHL Sub-Accounts, creating automations creating landing pages and courses, as well as supporting various administrative and operational tasks. This position requires consistent availability during USA day shifts (Monday - Friday 09:00am EST - 06:00pm EST).

Must be comfortable with the following:

Client Communication & Call Management:
Answer and make calls from customers regarding their GHL sub-accounts

Automation:
Creating automation using best-practice. Utilizing Upgrade to see actual info, Zapier, APIs, Google Suite, and GoHighLevel

Task Flexibility:
Be responsive to ad-hoc requests and assignments based on the client’s needs, demonstrating flexibility and adaptability.
Manage urgent tasks that may arise outside of regular working hours as needed.

Skills & Qualifications:

Proven Experience:

Must have a minimum of 2 years of recent experience in a GHL support role.
Minimum of 3 years of experience working in a virtual environment is preferred.

Communication Skills:
Excellent written and verbal communication skills. Must be comfortable interacting with high-level clients and colleagues, ensuring professionalism at all times.

Technical Proficiency:
Strong knowledge of digital tools and platforms, including video conferencing software (e.g., Zoom, Google Meet), Upgrade to see actual info, Canva, Microsoft Office Suite, and GoHighLevel

Organizational Skills:

Strong attention to detail and the ability to manage multiple tasks and deadlines simultaneously.
Excellent time management and prioritization skills, with the ability to work independently.

Problem-Solving Ability:

Ability to troubleshoot issues that may arise in day-to-day operations and resolve them proactively with minimal supervision.
Professionalism & Presentation:

Must maintain a professional, presentable appearance and demeanor at all times, especially when interacting with clients and partners.

Additional Requirements:
Reliable high-speed internet connection and a quiet workspace for making calls and completing tasks.
A positive and solution-oriented mindset, ready to support the client's needs as they evolve.

How to Apply:
If you meet the qualifications and are ready to support a high-ranking GHL Agency, please submit your resume, along with a cover letter detailing your experience and why you are the ideal candidate for this role.
To be considered, please put the words "I'm Ready to Level Up" somewhere in your application submission.