GHL-certified GoHighLevel VA — CRM Setup & Admin Training

Mr Neate Cleaning · Melbourne, Australia (remote role) · Project-based with strong long-term potential

This is a project-based role that transitions into ongoing support. You must have hands-on GoHighLevel experience — not just theoretical knowledge. If you have not actually built pipelines, workflows, and custom fields inside GHL, please do not apply.

About the business
Mr Neate Cleaning is a professional carpet cleaning company based in Melbourne, Australia. We use GoHighLevel as our CRM and central operations hub. Our tech stack includes GHL, Jobber, QuickBooks Online, and a WordPress website with an embedded GHL booking form.

We have an existing GHL sub-account that needs to be correctly rebuilt from the ground up — and a Philippines-based office admin (Kim) who needs to be properly trained on GHL before we go live on the new setup.

What you will be doing
This is a structured 6-phase project. A full brief will be provided. At a high level:

Phase 1 — Rebuild custom fields, pipeline, booking form, and contact tags in GHL (you work alone, no disruption to live system)
Phase 2 — Train Kim on GHL fundamentals across 6 structured modules. Identify and correct bad habits. Kim signs off each module before you proceed.
Phase 3 — Migrate contacts and opportunities to the new pipeline, update workflows, tidy old data, apply DND list, restrict Kim's access role
Phase 4 — Build 8 automations/workflows (enquiry handling, booking confirmation, reminders, review requests, anniversary follow-ups, invoice follow-ups)
Phase 5 — Write 10 SOPs with screenshots and Loom walkthroughs, written for Kim specifically
Phase 6 — Assist with Jobber ? GHL integration via GHL App Marketplace (no Zapier)

Requirements — must have all of these
GoHighLevel certification (please state which certification in your application)
Proven hands-on GHL experience: pipelines, custom fields, workflows, forms, contact management, invoicing
Experience training non-technical users on GHL — not just building, but explaining
Ability to write clear, simple SOPs with screenshots (Loom video experience a strong plus)
Strong written English — Kim will be learning from your documentation
Reliable internet, quiet working environment, availability for regular check-in calls with the business owner (AEST timezone)

Nice to have
Experience with Jobber or other field service management software
Familiarity with Australian GST (tax-inclusive pricing)
Experience with service-based businesses (trades, home services, cleaning)
Previous experience working directly with a business owner, not through an agency

What we offer
Full project brief provided upfront — you will know exactly what is expected before you start
Direct communication with the business owner throughout — no middlemen, no agency
Competitive rate based on experience — please state your expected hourly or project rate in your application
Strong potential for ongoing work beyond this project. This business is actively growing and the right person will have the opportunity to take on additional projects — including further GHL development, other tech stack work, and ongoing monthly system support. We are not looking for someone to do one job and disappear. If you do great work, there will be more of it.

How to apply
Applications that do not follow these instructions will not be considered.

Please send a message that includes:

- Your GHL certification(s) and how long you have been working in GHL
- A specific example of a GHL pipeline or workflow you built — describe what it did and any challenges you solved
- Have you trained someone else on GHL? If yes, briefly describe who and how.
- Your availability (hours per week, timezone) and your expected rate — please give a specific number, not a range, and do not ask what our budget is. Applications that say 'negotiable' or ask us to name a figure first will not be considered.
- Start your message with the words: "I have read the full job description" — this confirms you have read everything

Mr Neate Cleaning · Melbourne, Australia · ABN ---------- · Remote role for Philippines-based applicants