Full-Time Operations Assistant — Shopify + TikTok Shop Required

Beauty & Wellness Brand | Shopify + TikTok Shop Required

We are hiring a full-time Online Business Operations Assistant for a growing beauty, wellness, membership, and e-commerce business.

You must already have experience with Shopify and TikTok Shop.
Main Responsibilities

You will help manage the daily workflow of the business, including:
• Checking and organizing emails
• Responding to basic customer questions
• Supporting members inside our wellness community
• Posting member reminders, activity updates, and meal prep reminders
• Tracking member questions and concerns
• Checking Shopify orders and order issues
• Checking TikTok Shop orders and product activity
• Updating product listings when needed
• Tracking customer issues and follow-ups
• Updating trackers and daily reports
• Helping with approved social media posting when needed

Required Experience
Please apply only if you have experience with:
• Shopify
• TikTok Shop
• Email/customer support
• Membership or community support
• Google Sheets or trackers
• Online business operations
• Social media platforms

Shopify and TikTok Shop experience are required. Please do not apply if you have never worked inside both platforms.

About the Business
We are in the beauty and wellness space. We sell beauty, hair, skin, wellness, digital products, online programs, and membership education.
This role is best for someone who is organized, reliable, proactive, detail-oriented, and comfortable working in a fast-moving online business.

Who We Need
We need someone who is:
• Reliable
• Organized
• Detail-oriented
• A good communicator
• Warm and professional with customers
• Proactive with follow-up
• Honest when they do not know something
• Serious about long-term full-time work

How to Apply
Please send:
1. Your experience with Shopify
2. Your experience with TikTok Shop
3. Your experience with email/customer support
4. Your experience with membership or community support
5. Your available work hours and time zone
6. Your expected monthly salary
7. Your internet speed

Also answer this question:
How would you manage your first hour of the day if you had to check emails, member questions, Shopify orders, and TikTok Shop orders?

To show you read this post, put BEAUTY OPS at the top of your application.

Thank you