Full-Time Online Operations Assistant

We are looking for a reliable, tech-savvy, and detail-oriented individual to join our team as a Full-Time Online Operations Assistant.

Our business operates entirely through Upgrade to see actual info – all communication, task management, and customer interactions are handled via our server. You’ll be working within a fast-paced but supportive team environment, where clear communication and quick thinking are key.

We help people take advantage of online promotions to save money on everyday purchases. Your role will involve placing orders on their behalf, following set procedures, and ensuring a smooth experience. While the role is active, there is a lot of downtime, so it's well-suited to someone who can remain alert, responsive, and responsible during quieter periods.


What You'll Be Doing:


Handling and placing online orders using our system

Communicating with customers through Upgrade to see actual info

Troubleshooting and resolving basic issues

Following standard operating procedures (you will be trained)

Working closely with teaUpgrade to see actual infombers and managers via Upgrade to see actual info


What We’re Looking For:


Strong computer skills and confidence navigating websites and apps

Familiarity with Upgrade to see actual info – please include your experience with Upgrade to see actual info in your CV

Excellent written English communication

Strong attention to detail and accuracy

A proactive and good attitude

Good problem-solving mindset

Willingness to learn and follow instructions

Ability to work independently and stay productive during downtime


Job Details:


Full-time role (approx. 50 hours/week, )

Pay: $3 USD/hour, paid weekly

Rotating shifts between:

8:00 AM – 4:00 PM PHT

1:00 PM – 9:00 PM PHT

Weekend work is required as part of the roster

Bonuses and commissions may be available based on performance

Lots of downtime during shifts

Long-term opportunity with full training provided


To Apply:
Please send a message introducing yourself and answering the following questions:

How do you handle high-pressure situations?

How would you rate your English communication skills (writing and reading)?

Do you have relevant experience dealing with online chat systems or web chats?

What is your typing speed (WPM)?

Do you have access to a reliable computer and mobile phone?

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If you're responsible, quick to learn, and looking for a stable, long-term work-from-home opportunity, we'd love to hear from you!

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