Freight forwarding

Ocean Export Booking Coordinator (Freight Forwarding / NVOCC Operations)

Company: US Global Shipping

Location: Remote (Philippines)

Job Type: Full-Time

Working Hours: U.S. Eastern Time (North Carolina, USA)

About Us

US Global Shipping is a U.S.-based international freight forwarding and NVOCC company specializing in ocean exports, vehicle exports, containerized cargo, auto parts, hazardous cargo, and logistics services worldwide.

We are looking for an experienced Ocean Export Booking Coordinator to join our team and take ownership of carrier bookings, shipment coordination, and communication with shipping lines, warehouses, trucking companies, customers, and our documentation team.

Minimum Requirements

* Minimum 3 years of experience in Freight Forwarding or NVOCC Operations
* Experience handling Ocean Export Shipments
* Strong knowledge of container shipping operations
* Excellent written and spoken English
* Ability to work U.S. Eastern Time hours
* Stable internet connection and quiet work environment

Required Experience

The candidate MUST have experience working with major shipping lines such as:

* MSC
* Maersk
* CMA CGM
* Hapag-Lloyd
* ONE
* Evergreen
* COSCO
* ZIM

Main Responsibilities

Carrier Bookings

* Request bookings with shipping lines
* Compare rates and transit times
* Verify vessel schedules
* Monitor booking confirmations
* Follow up on pending bookings
* Handle booking amendments and changes
* Manage booking rollovers

Operations Coordination

* Coordinate with warehouses regarding loading schedules
* Coordinate with trucking companies
* Monitor port and terminal cutoff dates
* Ensure cargo is delivered before cutoff
* Track container releases and returns

Documentation Coordination

* Work closely with documentation team
* Verify shipping instructions
* Verify container and cargo information
* Ensure documentation is submitted on time
* Coordinate dangerous goods and special cargo requirements

Customer Communication

* Provide shipment updates
* Follow up on missing information
* Request required shipping documents
* Escalate urgent operational issues

Shipment Monitoring

* Track shipments from booking through vessel departure
* Monitor carrier schedule changes
* Update shipment status in company systems
* Report potential delays before they become problems

Required Knowledge

The ideal candidate should understand:

* Ocean Export Operations
* Freight Forwarding Procedures
* NVOCC Operations
* Bills of Lading
* AES Filing Process
* Export Documentation
* Hazardous Cargo Procedures
* Vehicle Export Shipments
* Container Logistics
* Port Cutoffs
* Carrier Booking Platforms

Skills Required

* Strong organizational skills
* Ability to manage multiple shipments simultaneously
* Attention to detail
* Problem-solving ability
* Strong follow-up skills
* Professional email communication
* Microsoft Excel
* Google Workspace
* Freight forwarding software experience preferred

Performance Expectations

The successful candidate will be responsible for:

* Zero missed booking requests
* Zero missed cutoff dates
* Daily shipment status updates
* Timely customer communication
* Accurate coordination with documentation and operations teams

To Apply

Please submit:

1. Resume
2. Description of your freight forwarding experience
3. Shipping lines you have worked with
4. Freight software you have used
5. Number of years in ocean export operations
6. Expected monthly salary in USD

IMPORTANT

Applications without freight forwarding or ocean export experience will not be considered.

Please start your application with the words:

“I HAVE OCEAN EXPORT EXPERIENCE”

so we know you read the full job description.