Experienced, Friendly, Disciplined VA for Small Kiwi SaaS Company

We are looking for a reliable and detail-oriented virtual assistant to help manage our daily business operations, including social media management, email handling, billing support, and light customer service. This is a remote position, ideal for someone with strong communication skills and a proactive approach to problem-solving.

# Key Responsibilities
> Social Media Management: Schedule and post content with help from the founder - also make suggestions and proof writing as well.
> Email Handling: Monitor and respond to emails, manage inbox organization, and flag important messages.
> Billing & Admin Support: Assist with our automated billing using Stripe, follow up on payments, and update records in our billing system.
> Customer Service Support: Provide light support via email and chat, ensuring customers receive timely and professional assistance.

# Qualifications & Skills
* We don't expect you to make phone calls - however, the founder will like to talk on the phone every so often (via Whatsapp)
* Some experience in social media management (Facebook, LinkedIn ideally).
* Strong written communication skills in English.
* Previous experience in customer service, email management, or billing support.
* Ability to work independently and manage tasks efficiently.
* Familiarity with tools like Outlook, Google Docs, and social media scheduling tools.

This is an exciting opportunity to be part of a growing SaaS company, where you'll play a key role in our journey. As we scale, you'll have the chance to take ownership, contribute to our success, and grow alongside the business.

Cheers!