Executive Sales Assistant

## Important Application Instructions (questions at bottom of Description MUST be answered)

Please read this advert carefully before applying.

We use AI-assisted candidate review as part of our recruitment process. This helps us identify candidates who have properly answered the requirements of the role and provided complete, relevant responses.

Your application must answer all required questions in full.

Generic applications, incomplete responses, copied-and-pasted answers, or applications that do not directly respond to this advert may not be reviewed further.

We are looking for someone with strong Zoho CRM experience, sales support experience, excellent English, strong attention to detail, and the ability to work independently.

Please take the time to answer carefully. The quality of your answers will form part of the assessment process.


# Sales Support & Zoho CRM Assistant

**Company:** Perth Surveying
**Location:** Remote
**Reporting To:** Perth-based Sales Manager
**Job Type:** Full-time
**Salary:** Based on experience

## About Perth Surveying

Perth Surveying provides professional land surveying services across Perth and Western Australia.

We work with homeowners, builders, developers, designers, architects, town planners, and property professionals who need accurate survey information for residential, commercial, subdivision, construction, and development projects.

We are looking for an experienced Sales Support & Zoho CRM Assistant to support our Perth-based Sales Manager with CRM management, quote data entry, sales follow-up, and client communication.

## About the Role

This role is for someone with a high level of experience using **Zoho CRM** and strong previous experience in a **sales support, sales administration, customer service, or sales coordination role**.

You will help keep our sales process organised by updating Zoho CRM, entering quote details, moving sales opportunities through the pipeline, and following up quotes with clients by phone and email.

This is not a basic data entry role. We need someone who understands how sales pipelines work, can manage CRM information properly, can think ahead, and can help make sure no lead, quote, or follow-up is missed.

You do not need to be a qualified surveyor, but you must be confident working inside a sales process, managing CRM data, communicating clearly with clients, and supporting a busy Perth-based Sales Manager.

Strong written and spoken English is most important, we can train other areas.

## Key Responsibilities

* Support the Perth-based Sales Manager with daily sales administration
* Update and manage leads, contacts, deals, quotes, notes, and follow-up tasks in Zoho CRM
* Move sales opportunities through the correct Zoho CRM stages
* Complete accurate data entry for quotes and client information
* Follow up quotes by phone and email
* Record all client updates and sales activity clearly in Zoho CRM
* Help ensure no leads, quotes, or follow-ups are missed
* Support the sales pipeline with accurate reporting and clean CRM data
* Identify missing information, incomplete records, or follow-up issues
* Communicate clearly with clients and internal tea ---------- mbers
* Follow sales processes and instructions carefully
* Help improve sales administration processes where possible

## What We’re Looking For

We are looking for someone who has:

* High-level Zoho CRM experience
* Previous experience in sales support, sales administration, sales coordination, customer service, or a similar sales role
* Strong understanding of sales pipelines, lead stages, follow-ups, and deal movements
* Excellent written and spoken English
* Confidence speaking with clients by phone
* Strong attention to detail
* Accurate data entry skills
* Good problem-solving skills
* The ability to work independently and manage recurring tasks
* A self-starter attitude
* Good computer skills
* Ability to work from home reliably
* Reliable internet and a suitable computer
* A professional, organised, and honest approach to work

## Required Experience

To be considered for this role, you must have experience with:

* Zoho CRM
* Sales administration or sales support
* CRM data entry and pipeline updates
* Client follow-up by phone or email
* Sales processes, leads, quotes, deals, or opportunities
* Remote work or online systems
* Clear written and spoken English communication

## Preferred Experience

Experience in any of the following would be helpful:

* Working with Australian clients
* Quote follow-up
* Sales pipeline management
* Google Workspace
* Hubstaff or time tracking tools
* Property, construction, surveying, building, planning, or real estate industries

## Why Join Perth Surveying

You will be joining a growing surveying business with a clear focus on accuracy, service, and reliability.

Our team supports a wide range of property, construction, and development projects across Perth and Western Australia. We value good systems, honest communication, and people who take pride in doing their work properly.

## How to Apply

Please send:

1. Your updated CV / resume
2. A short introduction about yourself
3. Details of your Zoho CRM experience
4. Details of your sales support, sales admin, customer service, or sales role experience
5. Examples of how you have used a CRM to manage leads, deals, quotes, or follow-ups
6. A short explanation of your phone communication experience
7. Confirmation of your written and spoken English level (c1/C2/b1/b2 etc)
8. Your expected salary in PHP
9. A 1-minute video introduction

## Before We Proceed

Please also answer the following questions in your application.

### 1) Zoho CRM Experience

Please explain your Zoho CRM experience in detail.

Include what you have used Zoho CRM for, such as leads, deals, contacts, quotes, tasks, workflows, reporting, or pipeline management.

### 2) Sales Experience

Please explain your previous sales support, sales admin, customer service, or sales role experience.

Tell us what your responsibilities were and how you supported the sales process.

### 3) Phone Communication

Are you comfortable calling clients to follow up quotes?

Please explain your experience making client calls.

### 4) PC / Laptop and Internet

Please provide your computer specifications, including CPU, RAM, and storage.

Please also include a recent internet speed test result.

### 5) Current Work or Side Jobs

Are you currently employed, freelancing, or doing any side jobs?

We are open to this, but we expect transparency so we understand your schedule properly.

### 6) Hubstaff

Are you comfortable using Hubstaff time tracking?

### 7) Working Hours

Can you work Monday to Friday, generally within 9:00am–5:00pm Philippines time?

### 8) Expected Salary

Please confirm your expected salary in PHP.

### 9) English Level

Please confirm your English level and your confidence with both written and spoken English.

### 10) Attention to Detail Check

To confirm you have read this advert properly, please answer this question:

**What are the three main ways this role supports the Perth-based Sales Manager?**

Applications that do not answer this question may not be reviewed.

## Additional Fit Questions

Please also answer the following questions. These are important and will help us understand how you think, work, and solve problems.

### 11) Self-Starter Example

Tell us about a time when you saw a problem at work and fixed it without waiting to be asked.

What was the problem, what did you do, and what was the result?

### 12) Zoho CRM Problem-Solving

Imagine you open Zoho CRM and notice that several quotes have no follow-up date, some deals are in the wrong stage, and client notes are incomplete.

What steps would you take to clean this up and make sure nothing is missed?

### 13) Quote Follow-Up Scenario

A client was sent a quote five days ago but has not replied.

What would you say when calling them, and what information would you record in Zoho after the call?

### 14) Motivation for This Role

Why do you want this specific role with Perth Surveying?

Please do not give a generic answer. We want to understand what interests you about sales support, Zoho CRM, client follow-up, and working with a Perth-based team.

### 15) Working Without Constant Supervision

This is a remote role. Some days will require you to manage your own task list, follow up quotes, update Zoho, and keep the Sales Manager informed without being reminded.

How do you personally stay organised and accountable when working remotely?

### 16) Attention to Detail Scenario

You are entering quote information and notice that the client’s property address, phone number, or job details seem incomplete or possibly incorrect.

What would you do before moving the quote or lead forward?

### 17) Sales Mindset

This role is not a high-pressure sales role, but it does support the sales process.

What do you think makes a good quote follow-up call? How do you balance being helpful without being pushy?

### 18) Continuous Improvement

If you noticed a repeated issue in the sales process, such as missed follow-ups, unclear notes, or duplicate CRM records, how would you raise it with the Sales Manager?

### 19) English Communication Test

Please write a short follow-up email to a client who has received a surveying quote but has not yet responded.

Keep it polite, professional, and clear.

### 20) Final Attention Check

In your own words, explain what this role is responsible for and why accurate Zoho CRM updates are important to Perth Surveying.

## Team Context

Perth Surveying has tea ---------- mbers in Australia and the Philippines. Our team works remotely and relies on clear communication, accurate systems, and honest people.

We are looking for someone reliable, organised, experienced with Zoho CRM, and confident supporting a sales process.

Every role matters. The most important thing for us is building a happy, capable team doing work they enjoy, surrounded by like-minded people.

Thank you, and we look forward to your application.