E-commerce Virtual Assistant

E-commerce Virtual Assistant – Social Media & Customer Support
(Part-Time | 25 hours per week | Female Candidates Preferred | Long-Term Stability)

We are looking for a dedicated and detail-oriented E-commerce Virtual Assistant to support our growing business across multiple brands, including aesthetic cosmetics (hair loss & skincare), bodybuilding supplements, exclusive supplements, and fashion. The ideal candidate will have e-commerce experience and be comfortable handling customer support, order processing, and social media engagement.

Your Top Tasks: ? Customer Support & Order Processing

Engage with 20-40 customers per day across three brands.
Secure and process payment links efficiently.
Prepare and send client email shipping labels (1-2 days per week).
Send Australian and international shipping labels via DHL.
? Marketing & Social Media Management

Assist in generating blog articles using AI (ChatGPT).
Download and repurpose videos from SnapTik.
Manage social media engagement and content posting – send content to the client.
Oversee SMS marketing campaigns.
Job Requirements:

E-commerce experience is required.
Female candidates preferred (as per company preference).
Available to work weekends (3 hours per day).
Strong communication and organizational skills.
Interest in beauty, fitness, and lifestyle industries is a plus.
Proficiency in Google Workspace, Microsoft Office, and social media tools.
Perks:

Long-term stability with career growth opportunities.
Flexible working hours with weekend availability required.
Opportunities for bonuses based on performance.
Training and onboarding provided.
Salary:
Competitive, based on experience, paid weekly or fortnightly.

To Apply for the Job:
Change the subject line to: "I’m an excellent E-commerce VA".
Answer the following carefully:


1. In 2-3 sentences, explain why you want this position and why you are a great fit.
2. Share your relevant experience in 5 sentences or less, including any brands you have worked with.
3. Confirm that you can work weekends (3 hours per day).
4. Provide your WhatsApp number, attach your resume, and include a portfolio or examples of previous e-commerce or social media work.
5. Submit a one-minute Loom video introducing yourself.

Applications that do not follow these instructions will not be considered. If selected, I will schedule a short Zoom interview with video required.

Looking forward to finding the right fit.

Best,
Lou Alejo