E-commerce Store Business Manager

Position Overview:
We are seeking a versatile, proactive, and results-driven E-commerce Store Business Manager to lead and grow our online retail presence. The ideal candidate has a deep understanding of e-commerce fundamentals—particularly on Shopify—and excels in digital marketing and social media strategy. As our business expands across evolving channels such as TikTok, Facebook Marketplace, and Instagram Marketplace, you will play a critical role in driving brand visibility, customer engagement, and sales growth. This is a full-time remote position offering flexible hours and the opportunity to shape our multi-channel strategy.

Key Responsibilities:
• Store Management & Optimization:
• Oversee and optimize our Shopify store, ensuring attractive, accurate product listings with compelling descriptions, strategic pricing, and high-quality images.
• Implement SEO best practices and continuous improvements across our e-commerce platforms.
• Order Processing & Inventory Coordination:
• Manage end-to-end order processing and inventory tracking to ensure timely fulfillment and stock availability.
• Coordinate with suppliers and logistics partners to maintain a smooth operational workflow.
• Digital Marketing & Social Media Strategy:
• Develop and execute comprehensive digital marketing campaigns to drive traffic, conversions, and brand growth.
• Lead social media initiatives, including content creation, paid advertising, and influencer partnerships, with a focus on platforms like TikTok, Facebook, and Instagram.
• Analytics & Reporting:
• Monitor performance metrics across all digital channels and e-commerce platforms using tools such as Google Analytics and social media insights.
• Generate detailed reports to inform strategy, optimize campaigns, and identify new growth opportunities.
• Market Research & Trend Analysis:
• Conduct ongoing market research to stay ahead of industry trends, competitor activities, and evolving customer preferences.
• Recommend and implement new tactics or platforms to ensure our business remains agile and competitive.
• Cross-Functional Collaboration:
• Work closely with creative, customer service, and external partners to ensure a cohesive brand experience and maximize operational efficiency.
• Manage marketing budgets effectively, ensuring campaigns are cost-efficient and deliver measurable results.

Qualifications:
• Proven experience in managing e-commerce stores, with a strong focus on Shopify.
• Demonstrated expertise in digital marketing and social media strategy, with a track record of successful online campaigns.
• Deep understanding of various e-commerce channels, including emerging platforms like TikTok, Facebook Marketplace, and Instagram Marketplace.
• Proficient in analytics and reporting tools (e.g., Google Analytics, social media analytics).
• Excellent organizational skills and meticulous attention to detail.
• Strong communication and interpersonal skills, with the ability to work independently and in a team environment.
• Prior experience in inventory management and order processing is a plus.
• Self-motivated and innovative, with the ability to thrive in a fast-paced, dynamic environment.

Work Arrangement:
• Full-time remote position with flexible working hours.
• Availability to promptly address customer inquiries and operational needs as they arise.

We are excited to welcome an E-commerce Store Business Manager who is passionate about digital innovation, marketing, and delivering outstanding customer experiences. If you’re ready to take on this challenge and help shape our evolving online retail strategy, we look forward to receiving your application.