E-Commerce Operations Assistant

We are looking for a detail-oriented and proactive E-Commerce Operations Assistant to join our team. The ideal candidate will help manage and streamline the logistics and operations of our e-commerce business, ensuring smooth and efficient order processing, inventory management, and shipment coordination. This role is crucial in ensuring orders are fulfilled on time, shipments arrive and leave the warehouse as planned, and customer expectations are met.

Key Responsibilities:

Order Management:
Process incoming orders and ensure they are accurately entered into the system.
Track and manage order statuses, resolving any discrepancies or delays.

Shipment Coordination:
Monitor incoming and outgoing shipments, ensuring timely arrivals and dispatches.
Communicate with shipping carriers and suppliers to resolve any delivery issues.

Inventory Management:
Maintain accurate inventory records to ensure stock levels are sufficient for order fulfillment.
Coordinate restocking and returns to/from the warehouse.

Communication:
Serve as the point of contact between suppliers, warehouse staff, and customers to ensure smooth operations.
Provide regular updates on shipment and order statuses to management.

Problem-Solving:
Identify and troubleshoot any issues related to order delays, missing shipments, or inventory discrepancies.
Suggest improvements to streamline operations and enhance efficiency.

Qualifications and Skills:
Prior experience in e-commerce, logistics, or operations is preferred.
Strong organizational skills and attention to detail.
Excellent communication skills, both verbal and written.
Proficiency in using order management systems, spreadsheets, and other relevant tools.
Ability to multitask and prioritize in a fast-paced environment.
Problem-solving mindset and proactive approach to resolving challenges.
Benefits:**
Fully remote:
Competitive salary: $4/Hour
Possibility to transition to full time
Schedule: Part time, Monday through Friday, 1pm EST to 5pm EST.

How to apply:

Please fill out the application form below with your updated resume and a short introduction video (a must).

docs.google.com/forms/d/e/1FAIpQLScdmYyC5iwNl6_tX3Xi9s23eRqFXK27Ksu3AzSBqHGg2ZmSUw/viewform