Digital Operations & Project Management Operator

Role: Project Management & Digital Operations
Remote • Independent Contractor
Time Commitment: Starting at 5 hours/week

About Sydney Palmer LLC

Sydney Palmer LLC is a boutique business development and storytelling agency that helps founders, executives, public figures, and brands strengthen their narrative, optimize their digital presence, and scale meaningful growth opportunities. We operate across business development, storytelling, digital strategy, media, partnerships, and operational systems.

IMPORTANT: Applicants MUST have a portfolio demonstrating relevant prior work experience. This position requires a minimum of 2 years of professional experience. Candidates with less than 2 years of experience will not be considered.

Position Overview

We are seeking a highly organized and digitally fluent Virtual Assistant to support day-to-day digital operations, content coordination, project management workflows, and administrative execution.

This is a remote, part-time independent contractor role requiring strong communication, attention to detail, and the ability to manage multiple moving parts across systems, platforms, and team workflows.

The role is primarily focused on project management, email marketing support, and social media coordination, with additional responsibilities in analytics, research, and administrative support.

Primary Responsibilities

- Project Management & Operations
- Manage tasks and workflows using ---------- or Asana
- Track timelines, deliverables, and project status across active initiatives
- Coordinate with internal tea ---------- mbers to ensure execution stays on schedule
- Maintain organized systems for ongoing operational priorities


Email Marketing Support
- Create & Support campaigns using Mailchimp or Klaviyo
- Assist with formatting, scheduling, segmentation, and campaign setup
- Maintain consistency in brand voice across email communications
- Assist with reporting and campaign tracking

Social Media Management

- Support publishing and coordination across Instagram, Facebook, TikTok, Snapchat, LinkedIn, and YouTube
- Assist with captions, scheduling coordination, and content organization
- Monitor and engage with comments, direct messages, and community interactions
- Maintain consistent brand voice across all platforms
- Support the activation of strategic calls-to-action (CTAs) designed to drive audience engagement, conversions, and measurable outcomes for client campaigns
- Assist in leveraging social media engagement tools and message automation workflows (where applicable) to convert audience interactions into trackable leads, inquiries, and performance metrics

Secondary Responsibilities

- Analytics & Reporting
- Assist with tracking performance using native analytics and Databox
- Organize engagement, growth, and campaign data into reporting formats

Copywriting & Community Support

- Support captions, CTAs, and brand voice alignment
- Assist with community engagement and digital communication

Market Research

- Conduct research using Apollo, ZoomInfo, or other related tools
- Identify leads, trends, and relevant industry insights

Administrative Support

- Provide general support using Google Workspace (Docs, Sheets, Drive, Calendar)
- Assist with file organization, scheduling, and internal coordination
- Support basic graphic design for social media and marketing materials (Canva, AI tools)

Team Environment

- This is a collaborative, communication-heavy role requiring consistent coordination with leadership and tea ---------- mbers.
- Strong responsiveness, clarity in communication, and reliability are essential.

Ideal Candidate

- Highly organized and detail-oriented
- Comfortable managing multiple digital workflows
- Strong communicator with excellent follow-through
- Technically adaptable and systems-oriented
- Familiar with social media and digital platforms
- Able to work independently while collaborating closely with a team
- Professional, reliable, and proactive