DevOps Engineer

**About Us**

We’re UltraServers and Ultra.cc — specialists in high-performance application and game server hosting for over 13 years. We operate enterprise-grade infrastructure across three continents, backed by a globally distributed, technically adept team. Our mission: deliver scalable, rock-solid hosting with friendly expert support.

We're rapidly growing in the game server space, and we need seasoned engineers who can help us scale our infrastructure and automation — not just keep the lights on.

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**What You’ll Do**

As an Experienced DevOps Engineer, you’ll help lead the stability, performance, and scalability of our containerized hosting platforms. You'll own infrastructure tooling, troubleshoot complex issues across distributed systems, and work cross-functionally with our support and development teams to ship resilient solutions.

You’ll be responsible for:

* Maintaining and scaling containerized infrastructure (Docker, Docker Compose, Portainer)
* Managing and automating Debian-based nodes across global datacenters
* Designing and implementing monitoring, observability, and alerting (Grafana, Prometheus, or similar)
* Responding to escalated support i ---------- with a calm, methodical approach
* Writing automation and internal tooling in Bash and Python
* Maintaining CI/CD pipelines and scripting system improvements
* Participating in architectural discussions and infrastructure planning
* Supporting game server orchestration (e.g., Pterodactyl, AMP) at scale
* Documenting systems, playbooks, and standard operating procedures

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**What You Bring**

We’re looking for someone who’s seen production fires, fought them with grace, and automated away the root cause. You should be comfortable making technical decisions independently and mentoring others when needed.

Required experience:

* 3+ years in a DevOps, SRE, or infrastructure-focused engineering role
* Strong Linux administration skills (preferably Debian/Ubuntu)
* Advanced Docker knowledge, including container networking, volumes, and scaling strategies
* Proficient in scripting (Bash and Python)
* Experience with monitoring stacks (Prometheus, Grafana, Loki, Zabbix, etc.)
* Experience with CI/CD workflows (GitHub Actions, GitLab CI, etc.)
* Comfortable with config management (Ansible, Terraform, or similar tools)
* In-depth knowledge of networking fundamentals (firewalls, proxies, tunnels, DDoS protection, DNS, routing)

Bonus points for:

* Familiarity with game server hosting stacks (Pterodactyl, AMP, modded Minecraft environments)
* Experience with media and app hosting tools (Plex, Sonarr, Radarr, qBittorrent, etc.)
* Experience working in remote-first teams and asynchronous workflows

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**What You’ll Get**

* Competitive pay, negotiable based on experience
* 100% remote role, flexible working hours
* Direct input into infrastructure design, automation, and tooling choices
* Opportunity to shape observability, orchestration, and game server platforms
* A focused, no-drama team that values autonomy, action, and trust

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**Why Ultra?**

We're not a corporate giant. We're a fast-moving, transparent, and technically sharp team that values people who take ownership, solve problems, and get stuff done. If you're tired of bureaucracy and ready to build something meaningful with a team that knows their stuff, you’ll thrive here.

Ultra is an equal opportunity employer. We value diversity in all its forms and welcome applicants from all backgrounds.

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