Customer Service Representative

Our growing team is looking for one Customer Service Representative to help our team continue to lead as the leading provider of private lessons in North America.

You'll be trained on how to do this, start as a CS assistant, and slowly work your way up.

REQUIRED: Responses must include a link to a CV

About HelloLesson:
HelloLesson is a rapidly growing online marketplace that connects students with passionate instructors in sports, music, and language. Our mission is to help people improve themselves through personalized, high-quality lessons—whether it’s learning a new instrument, mastering a second language, or building confidence in the pool. Recently recognized by Inc. Magazine as one of the fastest-growing companies in America, HelloLesson is committed to excellence, innovation, and impact.

Company video: youtu.be/dnysjyeRSoA?si=dpeDbzToXdJS5Zo_
Site: ----------

Responsibilities

Interviewing New Teachers
Ensuring Student Happiness
Handling Student Complaints
Initiating 10-20 phone calls each day in the USA
Writing 2-5 SMS' and emails each day
Attending company Zoo ---------- etings and speaking in front of 5-15 other reps


Qualifications

Excellent leadership and communication skills
Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Fluent written and spoken English
Professional appearance, dress, and presentation abilities
Excellent verbal communication skills
Excellent "soft skills" and western cultural etiquette
Excellent time management skills
A positive attitude that believes anything is possible