Client Services & Digital Marketing Operations Manager

MIN 8 AP ON YOUR REQUEST FOR CONSIDERATION. MIN OF 8-10 YEARS OF RELEVANT EXPERIENCE IN MARKETING, OPERATIONS AND/OR A DIGITAL MARKETING ENVIRONMENT. This position is intended to help offload operational, coordination, communication, and project management responsibilities currently being handled by agency leadership.

The right candidate will be capable of helping manage multiple clients, multiple internal stakeholders, and multiple marketing channels simultaneously while ensuring projects, communication, and deliverables continue moving forward efficiently.

This role requires maturity, professionalism, strong communication skills, organization, accountability, and the ability to work independently.

Responsibilities
Responsibilities may include:

Managing client follow ups and communication

Coordinating action items after client meetings

Helping ensure projects move forward on time

Monitoring Teamwork project management updates

Drafting and organizing client-facing communications

Coordinating with internal tea ---------- mbers and external partners

Helping track deliverables across SEO, content, social, paid media, podcasting, webinars, and marketing automation initiatives

Assisting with webinar and podcast coordination

Organizing recommendations, notes, approvals, and next steps

Supporting proposal and recommendation preparation

Helping leadership stay focused on growth and strategic initiatives

Following up with vendors, contractors, and tea ---------- mbers as needed

Helping identify and prevent items from slipping through the cracks