Client Case Manager - Must be Filipino Attorney

California, United States-based law firm is looking for a go-getter who can do the following (must be attorney in the Phillipines as we need someone with legal knowledge):
This position will primarily be responsible for two things:
1. Contacting current clients by phone/text/email to check on them twice per week (and as needed) to ensure that they don't have any issues with the level of service that they are receiving from our law firm, and to escalate any concerns they have so that they can be addressed rapidly by the firm.
2. Facilitating resolution of concerns by working with attorneys, paralegals, and other teaUpgrade to see actual infombers.
This is a busy position so if you don't like to stay busy, then this is not the role for you.

Requirements:
Must have impeccable English, both verbally and in writing.
Must have friendly demeanor, outgoing, and be a great communicator (not for introverts)
Must be available from 9-5pm Monday-Friday Pacific (California) time and you must be at your computer and reachable (having another job is not allowed for this role). This piece is not negotiable.
Must have US-based experience,=

Benefits:
13th month pay with half paid in June and half paid in December
1 week vacation after 6 months, 2 weeks after 1 year
We typically offer 1-year contracts after the first 3-4 months if it is a good fit
Most major US holidays off